I’ve done business with Grapevine Ford since 2008....BECAUSE you have Daren Hayden!
10/30/2019
Dena G. VERIFIED CUSTOMER
Best experience I’ve ever had with a service department. Miguel was awesome!!
10/30/2019
James M. VERIFIED CUSTOMER
Total satisfied with the service
10/30/2019
Kate H. VERIFIED CUSTOMER
Bryan was great at keeping me updated regarding my service and answered all questions needed. He went above and beyond checking in. Great service from him and I have already referred him to a friend
10/30/2019
Brian D. VERIFIED CUSTOMER
I can always count on Pete Roshell. As always he took car of us
10/29/2019
Karen S. VERIFIED CUSTOMER
Thanks for taking me in so late in the day and having me out so fast. Great service.
10/29/2019
Beth L. VERIFIED CUSTOMER
Josh did an outstanding job seeing the repairs through and keeping me informed as to the progress.
10/29/2019
Gary G. VERIFIED CUSTOMER
Aaron is great and an asset your dealership. I’ve had previous issues there and almost didn’t return because of them. Aaron is the reason I come to your dealership! Great Job and Great communications.
10/29/2019
Donald T. VERIFIED CUSTOMER
I felt like he went above and beyond to make my visit go so well. Great employee to have.
10/29/2019
Charles I. VERIFIED CUSTOMER
Daren has been my service advisor for many, many years and I wouldn’t even consider going to anyone else. Daren is the best.
10/29/2019
Gregory S. VERIFIED CUSTOMER
Awesome
10/29/2019
Carol B. VERIFIED CUSTOMER
Everyone polite and helpful .
10/29/2019
Eric G. VERIFIED CUSTOMER
Alfredo is a consummate professional.
10/29/2019
Robert L. VERIFIED CUSTOMER
Andrew took care of everything. He knew the answer to all my questions. I plan to ask for Andrew the next time I have my Ford Edge serviced. Andrew also discovered my full mechanical warranty wasn’t used on my previous services causing me to pay more money at checkout.
Thank you,
Robert and Nona Layne.
10/28/2019
JOHNNY C. VERIFIED CUSTOMER
Aaron was fantastic and he took care of an issue that had been bothering me and other reps could not get it done.
Job well done
I would definitely recommend him n I’ll look for him whenever I have an issue.
Johnny
10/28/2019
MICHAEL W. VERIFIED CUSTOMER
Five stars for Andrew!
10/28/2019
Thomas K. VERIFIED CUSTOMER
It should never take 2+ hours for an oil change.
10/28/2019
Michelle1 M. VERIFIED CUSTOMER
3 hour wait for a “quick” lane oil change was mildly disappointing BUT THE BIGGER ISSUE is your staff losing the keys to our vehicle before the truck even made it to a service bay. Still waiting on the new key fob to come in which means another 2 hours wasted with after work traffic to bring the truck back in to be rekeyed. Only saving grace was that I had grabbed the secondary set so at least you didn’t lose our house keys too. Tyler was very apologetic about the issue and quickly lined up a loaner vehicle at no charge so I could get home.