Pete was prepared to explain what service my car needed and completed the job on time
12/9/2019
Justin B. VERIFIED CUSTOMER
Bob was great! Easy to deal with and everything happened in the time frame he gave me. Very satisfied customer.
Justin B
12/9/2019
Sion B. VERIFIED CUSTOMER
Tyler was the best agent I’ve had yet
12/9/2019
Katie G. VERIFIED CUSTOMER
Pete is a professional and makrs sure everything is completed neatly and on time.
12/9/2019
Scott W. VERIFIED CUSTOMER
Yes Bob was great! I will be contacting him for any future needs.
12/9/2019
Patrick G. VERIFIED CUSTOMER
After an initial snafu out of her control Laura did a great job taking care of my vehicle!
12/9/2019
Michaela K. VERIFIED CUSTOMER
He was very helpful, and straight forward!
12/9/2019
Aleksandr G. VERIFIED CUSTOMER
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12/9/2019
David Y. VERIFIED CUSTOMER
Very helpful through the process and great with updates
12/8/2019
Mitchell S. VERIFIED CUSTOMER
Aaron was great but Joe in parts gave me incorrect information and also did not inform me of promises he made!
12/8/2019
Marian E. VERIFIED CUSTOMER
Aaron is as perfect as they come. He is excellent at taking care of my wonderful Vanita. Mbe
12/8/2019
Joe R. VERIFIED CUSTOMER
Daren has been my adviser for years & I completely trust him
12/8/2019
GRANT Z. VERIFIED CUSTOMER
Andrew was thorough and professional all while getting me in and out in a timely manner.
12/8/2019
George Y. VERIFIED CUSTOMER
Yes very of the best service I ever had
12/8/2019
Greg L. VERIFIED CUSTOMER
When she said fuel pump needed to be replaced it surprised me because it was replaced last November. Had to call other Ford place to ask about warranty because new pump only had about 700 miles on it. So I called GV Ford back and told her. She said she needed to check with manager & to make an appointment.
I made the appointment for Tuesday the 3rd to bring in the receipt to prove its under warranty. Came in Tuesday with receipt & she acts like I didn't tell back on Friday about it being under warranty before GV Ford replaced the pump again. Why would I make an appointment after my car has been there for a few days then? I also regret agreeing to the fuel system cleaning. It's pushed as a package with the fuel pump so a fuel pump that goes out that quickly the warranty should cover that. But that part is my own fault. I told her at first to just fix the fuel pump & should've held to that.
12/8/2019
Mark W. VERIFIED CUSTOMER
Pete was awesome. I would not know how he could have made things better.
12/8/2019
Michael H. VERIFIED CUSTOMER
3 hours for oil change with appointment is too long. My time is valuable. If I known it was to take that long I would I done myself at home.
12/8/2019
Joe T. VERIFIED CUSTOMER
Andrew has helped me several times before and is always knowledgeable, courteous, and very helpful. The service is usually on time or better than promised. Great job and I will be back.
12/8/2019
MICHAEL H. VERIFIED CUSTOMER
Tyler was a professional and I’m completely satisfied. Great job!
12/8/2019
Kenneth W. VERIFIED CUSTOMER
Service as I requested, finished ahead of schedule