Andrew made this easy and convenient. He went above and beyond to make sure to keep me informed every step of the way. He did a great job and I'd happily take my vehicles back to Grapevine Ford because of him.
4/24/2020
Charlie A. VERIFIED CUSTOMER
Excellent customer service. Very helpful and knew exactly how to fix my truck’s problem.
4/24/2020
Dustin D. VERIFIED CUSTOMER
Great service!
Thanks
4/24/2020
James C. VERIFIED CUSTOMER
Promote Laura to the head of the service department now!
4/24/2020
Wayne W. VERIFIED CUSTOMER
He did a great job!
4/24/2020
Michael L. VERIFIED CUSTOMER
Great Service
4/23/2020
FRANK W. VERIFIED CUSTOMER
Car wash was lame. All else good. Tell the call center that the cafe is closed. Call center lady was an idiot.
4/23/2020
Kathleen P. VERIFIED CUSTOMER
Laura kept her promise of timely communication and was ready to answer any and all questions.
4/23/2020
Jay M. VERIFIED CUSTOMER
Very courteous and professional and great follow up and answered all concerns
4/23/2020
ELIAS S. VERIFIED CUSTOMER
I have no complaints about the service. Jason was honest and truly helpful and very understanding. I am sorry that I shook his hand by force of habit considering the Covid-19 pandemic but I assure you I am not sick from Covid-19 lol! Jason was awesome! Thank you!
4/23/2020
MARK N. VERIFIED CUSTOMER
Jason is an excellent service manager.
4/23/2020
JOSEPH G. VERIFIED CUSTOMER
Pete Roshell is very Professional and got me in and out outstanding service
4/23/2020
GERALD C. VERIFIED CUSTOMER
Amidst all the adversity in today’s quarantined environment, Mr Shannon exhibited a professional and courteous demeanor. I felt like he was genuinely invested in my satisfaction with Grapevine Ford’s service visit. Keep up the good work!
4/22/2020
CJ D. VERIFIED CUSTOMER
Everything was handled very professionally and was streamlined very well considering the COVID19 pandemic.
4/22/2020
BRYAN S. VERIFIED CUSTOMER
Jason answered all my questions and kept me informed on the progress of my vehicle.
4/22/2020
Dominic R. VERIFIED CUSTOMER
Send the good deals coming
4/22/2020
Larry S. VERIFIED CUSTOMER
Daren did a excellent job taking care of me.
Thanks!!