Andrew provides great customer service. 5 ?? ????????
5/10/2020
THOMAS S. VERIFIED CUSTOMER
Exceptional customer experience! Thank you Jody and the entire Grapevine Ford team!
5/10/2020
Josh S. VERIFIED CUSTOMER
Bob is outstanding. I will request him from this point forward.
5/10/2020
Jeffrey W. VERIFIED CUSTOMER
As always excellent service provided by mr Andrew Shannon.
I always come here and will continue to because of his outstanding service
5/10/2020
Daniel M. VERIFIED CUSTOMER
Bob is the guy who helped me, and he was great
5/10/2020
Zanavia M. VERIFIED CUSTOMER
Great service
5/10/2020
JOE J. VERIFIED CUSTOMER
Thank you Robert for getting me in and out quicky on a friday with no appointment. JOE J
5/9/2020
Maria C. VERIFIED CUSTOMER
Laura is always helpful to me . She takes care of all my concerns about the truck services. And she is always smiling and friendly! It’s so nice to be her customers.
5/9/2020
Reid P. VERIFIED CUSTOMER
Andrew Shannon always provides exceptional service.
5/9/2020
Erick H. VERIFIED CUSTOMER
Work completed under budget and earlier than promised. Thanks Pete!
5/9/2020
Joe M. VERIFIED CUSTOMER
Andrew provided great customer service from start to finish. A pleasure to work with.
5/9/2020
Herschel B. VERIFIED CUSTOMER
Tyler was great. However, one service attendant met a customer and his truck at the entryway to service garage prior to going in. Garage was empty but he kept working on the customer mirror outside instead of having him drive into garage. The rest of us sat outside for approximately 45 minutes before he decided to drive it in. No one came out. I walked in twice but no offer to help. As soon as he moved that truck and the rest of us pulled in people came out of their little cubbies offering to help. Ridiculous! Not Sewell quality!
5/9/2020
Cassy G. VERIFIED CUSTOMER
Miguel did a great job of handling all my concerns and an excellent job of communication! Thank you !
5/9/2020
Steve F. VERIFIED CUSTOMER
Awesome guy to deal with. Got my problem taken care of in a few hours that I thought would take days. Thanks to the tech that worked on the vehicle also.
5/9/2020
Jeff H. VERIFIED CUSTOMER
Pete provided top notch customer service, as always! Another relaxing and comfortable service visit. Work done as promised and when promised. Thank you Pete!!!
5/9/2020
Justin A. VERIFIED CUSTOMER
Great service
5/9/2020
Penny G. VERIFIED CUSTOMER
I appreciate the personalized service!
5/9/2020
Ellie T. VERIFIED CUSTOMER
I have been frustrated in the past when coming in for service, Andrew does a good job and is the most professional tech I’ve dealt with.
5/9/2020
Solomon M. VERIFIED CUSTOMER
It took over three hours to get a spare key made. Ridiculously long
5/9/2020
Jerry C. VERIFIED CUSTOMER
We will be back due to one thing. Communication! Its not hard, but several dealers don't grasp that concept. Andrew clearly does. Thank you!