Andrew was great, his customer experience was outstanding. He deserves a raise.
5/30/2020
Kevin A. VERIFIED CUSTOMER
I really appreciated the quality of service I got from Pete!
5/30/2020
PATRICK W. VERIFIED CUSTOMER
Tyler is awesome!
5/30/2020
BILL K. VERIFIED CUSTOMER
Great service and people. Thanks
5/30/2020
Caden C. VERIFIED CUSTOMER
Andrew did a great job!
5/30/2020
Melinda Z. VERIFIED CUSTOMER
It was great.
5/30/2020
KIM G. VERIFIED CUSTOMER
Just great service!!!
5/30/2020
Melanie G. VERIFIED CUSTOMER
Thanks
5/30/2020
Dhanu R. VERIFIED CUSTOMER
Thank you
5/30/2020
ALEX N. VERIFIED CUSTOMER
Jody was very helpful and was great about communicating with me! Had a few snags getting everything fixed but Jody was great!
5/30/2020
William F. VERIFIED CUSTOMER
Pete R. went above and beyond to help me, I'm always impressed with the level of service at Grapevine Ford.
5/29/2020
Nada H. VERIFIED CUSTOMER
Pete is the very best service advisor I have ever dealt with. He always makes sure that everything is done correctly, and that I am satisfied. Thank you Pete.
5/29/2020
Travis P. VERIFIED CUSTOMER
Great experience!
5/29/2020
ASADD A. VERIFIED CUSTOMER
Perfect
5/29/2020
Vito D. VERIFIED CUSTOMER
I was told the procedure to maintain the factory recall would only take 1hour well after 21/2hours I finally got my service accomplished.in previous services like oil change it took well over 2 hours even with an appointment .I am so dissatisfied with your service dept that I will not use your service again nor will I recommend you to anyone .i am done. Thank you
5/29/2020
Alice K. VERIFIED CUSTOMER
Jason is very professional and accommodating. Service was efficient with minimal wait time. Explains work completed. Filing for reimbursement from ford for prior
Repair done and paid. Received letter from Ford notifying of issue with parts on door latch causing lights to remain on running down the battery. Battery had to be replaced twice.
Thank you
5/29/2020
ELIZABETH D. VERIFIED CUSTOMER
Andrew was awesome
5/29/2020
Jackson H. VERIFIED CUSTOMER
Jason Scaff was very professional! He made it a smooth process from the start to end !! Best service I’ve had
5/29/2020
John M. VERIFIED CUSTOMER
Great job as always, Jody. Thanks for all of your help!