Absolutely fantastic customer service!!! This is why I continue to have my
Car serviced at Grapevine even though I live in Desoto, TX. Great customer
Service can not be taught, one have to have the skills and desire to want to
Provide exceptional service to their customers and Miquelon demonstrates
That he has these qualities and always maintain the highest degree of professionalism and willing to go the extra mile. Thank you and please keep
Up the outstanding work.
6/2/2020
CHRIS S. VERIFIED CUSTOMER
I’d appreciate your staff wearing masks when in my vehicle and speaking with me.
6/2/2020
Robert C. VERIFIED CUSTOMER
Bob takes care of all of our vehicles and he’s the man. I wouldn’t want anyone else touching our cars
6/2/2020
Tanner S. VERIFIED CUSTOMER
Very satisfied with the service Bob gave me at grapevine ford.
6/2/2020
Jerry P. VERIFIED CUSTOMER
Tyler is a great guy!
6/2/2020
Alexis R. VERIFIED CUSTOMER
Great service. Friendly and professional.
6/1/2020
Karl M. VERIFIED CUSTOMER
Appreciate Aaron's attention to detail and great customer service
6/1/2020
Kathy D. VERIFIED CUSTOMER
She didn’t seem to be interested in doing the business. At first she didn’t believe I had a warranty, then wanted to make sure it was through them. She said I had to pay for rental but I told her it came with warranty. She pushed me to give her five star rating and I do not feel she gave that level of service.
My car still has the same issues minus the wrench light.
5/31/2020
Tony C. VERIFIED CUSTOMER
Nice service visit. I will be back in the future.
5/31/2020
Lacy M. VERIFIED CUSTOMER
Alfredo was very fast with my car and kept it as long as he needed to evaluate the problem.
5/31/2020
Robin E. VERIFIED CUSTOMER
Andrew was very friendly, and the service was prompt and thorough.
5/31/2020
CARISSA R. VERIFIED CUSTOMER
The most smoothest process I have ever had at a service department. I was very impressed and happy with the service.
5/31/2020
Mike E. VERIFIED CUSTOMER
Andrew was personable and knowledgeable. He only quoted what we asked without a “hard sell,” so we’ll be back to complete many of his recommendations. Best service experience at this dealership!
5/31/2020
George B. VERIFIED CUSTOMER
This service was a great experience and quick. Thanks Tyler!
5/31/2020
Walter C. VERIFIED CUSTOMER
Helpful and professional with any questions I have.
5/31/2020
Thomas W. VERIFIED CUSTOMER
Everything was great!!
5/30/2020
Jeffery H. VERIFIED CUSTOMER
Jodi Mcphail is a great representative of your company, she is a true example of customer service. I am from Illinois and have a daughter and son in law that live here which we are visiting now, we are entertaining retiring here, if so we will be Grapevine Ford customers. Thank you very much for taking care of us we really appreciate the hospitality we received.