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Real Reviews from VERIFIED CUSTOMERS
FABIAN C. VERIFIED CUSTOMER
My salesman Kenneth Augustadt went above and beyond to make this experience and my daughter's surprise possible, thank you Ken!!!
6/25/2020
GREG B. VERIFIED CUSTOMER
Jody is an amazing person to work with. She is in constant contact with me about my vehicle and always ready to answer questions. Her attitude is one of the main reasons I continue to return to Grapevine Ford.
6/25/2020
Nancy S. VERIFIED CUSTOMER
Will do
6/25/2020
JENNIFER H. VERIFIED CUSTOMER
Jason is great!!!
6/25/2020
PAUL R. VERIFIED CUSTOMER
Staff are excellent but didnt need an upsale for new rotors. Ford by replaced the pads in 30 minutes and said new rotors wernt needed
6/25/2020
Corey E. VERIFIED CUSTOMER
Pete is great! Always takes great care of me!
6/25/2020
Jerry M. VERIFIED CUSTOMER
Took 2 1/2 hours for the works oil change
6/24/2020
Luis O. VERIFIED CUSTOMER
Andrew went above and beyond on my service and made sure I was taken care of. Great customer experience
6/24/2020
Donald G. VERIFIED CUSTOMER
Pete was very professional and was extremely helpful in servicing my F150 and answered all my questions regarding my vehicle. Highly recommend Pete and the Grapevine Service Team when it comes to great service
6/24/2020
Brenda G. VERIFIED CUSTOMER
Tyler was extremely helpful and kept me updated on my vehicle being serviced.
6/24/2020
Carol T. VERIFIED CUSTOMER
Andrew’s attention to customer service was typical of Grapevine Ford....on top of every item. I always recommend this dealership even though it is out of my way. Thank you Andrew for your followthrough. Great customer service is always appreciated.
6/24/2020
Jerry L. VERIFIED CUSTOMER
Alfredo’ is My service guy at Grapvine Ford...great job../
6/24/2020
Valerie H. VERIFIED CUSTOMER
Bob was great. The technician work work not so much.
6/24/2020
LONNY L. VERIFIED CUSTOMER
Thank you
6/24/2020
Daniel S. VERIFIED CUSTOMER
5 stars- thank you
6/24/2020
Tiffany B. VERIFIED CUSTOMER
Andrew is excellent.
6/24/2020
Sharon R. VERIFIED CUSTOMER
Great service! Thanks
6/24/2020
KAYLIE M. VERIFIED CUSTOMER
Mr Roshell did an outstanding job taking care of our vehicle and explaining the process as well as updates along the way with completion 2 hours sooner than expected. He went above and beyond the normal service experience and we will continue using Grapevine Ford in the future. Thank you Mr Roshell.
6/24/2020
Bryan S. VERIFIED CUSTOMER
I am satisfied. I do not use social media. I will not fill out a survey using any of the platforms you sent me.
6/24/2020
David M. VERIFIED CUSTOMER
Great service, well done
6/24/2020