I was charged for an oil additive I was never informed of or agreed too. Improving communication would be greatly appreciated.
7/1/2020
Jason G. VERIFIED CUSTOMER
Pete is always on the ball. He is the most professional advisor I’ve worked with over the last 7+ years. I respect his opinion and work. Pete is a fantastic employee and person.
7/1/2020
Ruben R. VERIFIED CUSTOMER
Service very good thank you
7/1/2020
Madie V. VERIFIED CUSTOMER
Very helpful. Great service.
6/30/2020
Efstathios M. VERIFIED CUSTOMER
Very professional service
6/30/2020
David T. VERIFIED CUSTOMER
Jason was cordial, wearing a mask, and on time. Reviewed the services requested and kept me notified on progress.
David T
6/30/2020
DANIEL L. VERIFIED CUSTOMER
Great service. Fast in and out. Thanks to Pete Roshell. Grapevine ford
6/30/2020
Tim R. VERIFIED CUSTOMER
Tyler was great.
6/30/2020
Raul C. VERIFIED CUSTOMER
Great service manager, I will definitely take my vehicle back any other time I have problems or regular maintenance.
6/30/2020
Michael P. VERIFIED CUSTOMER
In spite of an extended warranty adjuster who totally dropped three ball on handling my vehicle, Aaron kept on the guy and got excellent results! Enter him into the Service Advisor Cloning program. Aaron is the best Service Advisor I have ever had at Ford, Dodge or Honda. Give that guy a raise!
6/30/2020
Dustin D. VERIFIED CUSTOMER
Great job like always!
6/30/2020
Gary W. VERIFIED CUSTOMER
Bob is an excellent representative of Ford Motor.
6/30/2020
Peter R. VERIFIED CUSTOMER
Del Frisco did an awesome job servicing my car he also Cooks a mean steak
6/29/2020
Henry O. VERIFIED CUSTOMER
The folks at the Grapevine Ford Service Department are awesome!
6/29/2020
Abe R. VERIFIED CUSTOMER
Very satisfied with the service and will recommences Grapevine Ford to friends.
6/29/2020
Sauleha H. VERIFIED CUSTOMER
Alfredo is the G. always got me covered fast and efficient!!
She has always taking care of my needs. This time was no exception, she not only got my truck taken care of she took the extra time to figure out my warranty stuff on top of making my pregnant wife happy which believe me that’s not easy. Thanks again for all you did and I will be using you for my maintenance needs from here on out
6/28/2020
Peter D. VERIFIED CUSTOMER
excellent customer service, kept me informed, true service professional. an asset to grapevine ford and would definitely use your services again due to Andrew.
6/28/2020
Terry M. VERIFIED CUSTOMER
Very friendly and kept me informed of my trucks repair process.