Pete is a great associate and a pleasure to do business with.
11/17/2020
Corey M. VERIFIED CUSTOMER
Always pleased with the service at Grapevine Ford every time anything needed to be done with my truck.
11/17/2020
Michael R. VERIFIED CUSTOMER
Would have liked to have the additional key fob I paid $250 for available when I picked up the truck. I’ve been told the only time to cut a new key is on Thursdays between 12 - 2. I don’t live in Grapevine and have a full time career, so this is going to be difficult to complete!
Mike Russo
11/17/2020
Terry S. VERIFIED CUSTOMER
I was very pleased with the way Jason Scaff kept me in the loop about the proses with my truck and the repairs.
11/17/2020
ED S. VERIFIED CUSTOMER
Jason did an EXCELLENT job- Best service Manager at Grapevine Ford hands down!
11/17/2020
Eric R. VERIFIED CUSTOMER
Robert was great. Very professional. Got me in and out. I explained my last oil change episode there. I took my business elsewhere. My wife decided to give it one more chance. I’m glad we did. Thanks to Robert, I will be a repeat customer.
11/17/2020
Roberta S. VERIFIED CUSTOMER
Alfredo is always awesome ???? never disappoints!
11/17/2020
Roger H. VERIFIED CUSTOMER
Good job
11/17/2020
Josh B. VERIFIED CUSTOMER
He was great and timely.
11/15/2020
Ann E. VERIFIED CUSTOMER
Very helpful, explained things well. Also very nice.
11/14/2020
Tom F. VERIFIED CUSTOMER
Had brake fluid change - fluid was still orange. Had to have it done elsewhere.
11/14/2020
John F. VERIFIED CUSTOMER
I received the expected level of professional service i have always encountered at Grapevine Ford and I highly recommend them to anyone looking for their next new or used vehicle.
11/14/2020
Wanda S. VERIFIED CUSTOMER
However on the way home I noticed my outside mirrors weren't in their usual positions. Once I got home I tried to put them back but neither side will adjust to the left. So noe from me playing with them the left mirror is too far in and the right side is too far out and I can't get them moved back?????? It will be at least Tuesday before i can get back over there.
11/14/2020
Michael T. VERIFIED CUSTOMER
Front end sales process went well / closing was bumpy (didn't get all elements asked for wrapped into financing ) / delivery has been large failure / couldn't get the element originally asked to have in financing added (lights) bc couldn't get a call / no updates on timing of delivery or process / and I still don't have my truck .... now saying Tuesday. No need to call me , would rather have focus go to finally delivering my vehicle to me by Tues.
11/14/2020
Nicholas P. VERIFIED CUSTOMER
Andrew did a fantastic job, got me taken care of quickly and went through everything thoroughly. He made sure to keep me up to date and in the know of what was going on. Highly professional from start to finish.
11/14/2020
Robin E. VERIFIED CUSTOMER
Mark was awesome.. I love Grapevine Ford
11/14/2020
Ross D. VERIFIED CUSTOMER
Pete is always outstanding!
11/14/2020
Mike A. VERIFIED CUSTOMER
Quick and easy!
11/14/2020
CHARLIE G. VERIFIED CUSTOMER
Robert made every effort to take care of my needs
11/13/2020
Mike G. VERIFIED CUSTOMER
Once again all was excellent with Alfredo and the Grapevine Ford service. We miss and look forward to the Mustang Cafe’ reopening.