Miguel was determined to get me in and have my display checked even he said they may not get to it. I was surprised when he made it work. Thanks!
1/28/2021
Michael V. VERIFIED CUSTOMER
Have already done 1 survey but can’t say enough good things about Tyler Jacques! He helped me clear up an 8 no ordeal that I have had with Ford Grapevine!!!! Tyler you was amazing and would recommend Tyler to anybody who needs car service!!!! THANK YOU TYLER!!!!!!
1/28/2021
Russell K. VERIFIED CUSTOMER
Excellent follow up and all work was completed on time! Great job and excellent customer service.
1/28/2021
JAMES M. VERIFIED CUSTOMER
He was FANTASTIC
1/28/2021
Frigaard D. VERIFIED CUSTOMER
Pete and Tom are amazing. You are lucky to have guys who really care about the customers like those guys do!!! Give them a raise!!!
1/28/2021
COLE H. VERIFIED CUSTOMER
Alfredo was great
1/28/2021
Thomas R. VERIFIED CUSTOMER
Robert sent emails and called to make sure I was aware of all service offerings. He completed everything I asked him to do. Thanks.
1/27/2021
KLM ROOFING. VERIFIED CUSTOMER
Great person to work with...
1/27/2021
Russell O. VERIFIED CUSTOMER
Great job
1/27/2021
Brian L. VERIFIED CUSTOMER
I need the dealership to finish what they promised and fix the windshield.
1/27/2021
Scott S. VERIFIED CUSTOMER
Jason was great but the fact my warranty was just about out the day I called and then had to wait seven or eight days to get in and went over my warranty causing me not to get a door handle fixed. You guys wanted 800 for one door handle repair. I just bought the car from you guys four or five months ago. I called Ford they offered to pay half after waiting another five or six days. 400 fir a door handle was still a big ask in my mind since we just bought the car. So Jason yes Grapevine Ford no
1/27/2021
JOSEPH G. VERIFIED CUSTOMER
Chris was FANTASTIC!!!
1/27/2021
Jeff A. VERIFIED CUSTOMER
Tyler is wonderful to work with and the service was quick and professional.
1/27/2021
RODNEY I. VERIFIED CUSTOMER
Appreciate the service
1/27/2021
John M. VERIFIED CUSTOMER
Pete is always fantastic
1/27/2021
TAMMY N. VERIFIED CUSTOMER
Such a great experience with Aaron and this service department!