The customer service by Mark and the repairs by the mechanic were very good. Repairs were completed ahead of schedule. Truck runs great.
3/5/2021
Douglas J. VERIFIED CUSTOMER
Happy with the communication but the timeline kept shifting.
3/5/2021
Arturo L. VERIFIED CUSTOMER
Good Job all around.
3/5/2021
Ann T. VERIFIED CUSTOMER
Jason Scaff is always such a big help in getting my car serviced. I always request him, when I need to bring my car for service.
3/4/2021
Micheal S. VERIFIED CUSTOMER
Mr Walker was very nice to work with. He kept me informed about the work done on my car . The job was completed in the time it was promised. Thank you
3/4/2021
Kelly H. VERIFIED CUSTOMER
Jody was always available for questions. And she made me feel totally at ease leaving my Vehicle. Grapevine Ford has always taken good care of me and my truck.
3/4/2021
Scott S. VERIFIED CUSTOMER
Service and results were great. Also outstanding service from Chris.
3/4/2021
CHARLES B. VERIFIED CUSTOMER
Bob L is a great service advisor. He is extremely well versed in Lincoln cars and is able to diagnose problems.
3/4/2021
ARIEL A. VERIFIED CUSTOMER
Amazing service. Aaron was very attentive
3/4/2021
Sheril M. VERIFIED CUSTOMER
None
3/3/2021
Jessica M. VERIFIED CUSTOMER
Jodi was great it was not bring told on phone that I couldn't wait for my car and the mechanic was rude.
3/3/2021
CHRISTIE C. VERIFIED CUSTOMER
Chris was great! Gave me a realistic wait time, I hadn't made an appointment, so a wait was expected. Handled my whole transaction from beginning to end with professionalism. Thanks!!
3/3/2021
CHARLES C. VERIFIED CUSTOMER
Pete continues to provide an exceptional level of professional customer service. The Grapevine Ford ownership can count on Pete to take care of their customers
each and every day.
3/3/2021
Jack N. VERIFIED CUSTOMER
Jason was a pleasure to work with. He made sure to communicate everything thoroughly and went through all my questions without hesitation. I definitely hope to work with him again for any of my future needs at the dealer.
3/3/2021
GREG T. VERIFIED CUSTOMER
Ok
3/3/2021
Payton M. VERIFIED CUSTOMER
Pete is awesome. One of the best.
3/3/2021
Noah H. VERIFIED CUSTOMER
Good service but always takes too long for an oil change.
3/3/2021
Tyler D. VERIFIED CUSTOMER
Miguel was very nice and helpful but there must have been some miscommunication because the problem is still there after I picked up my vehicle. The issue was not completely resolved. My car still thinks that my car key is in the ignition when it is removed and that was the original reason for bringing it in. Upon receiving a newly programmed key, the issue still stands.
3/3/2021
DOUG M. VERIFIED CUSTOMER
Well Done
3/2/2021
Brian P. VERIFIED CUSTOMER
Very pleasant experience. Pete was phenomenal and grapevine Ford is lucky to have someone like Pete working for them. Totally exceeded my expectations. Thanks again and great job!