Pete was really nice and helpful, my truck was returned clean and on time. Overall a good experience.
3/8/2021
Jason D. VERIFIED CUSTOMER
Christopher was very helpful. Thank you!
3/8/2021
Sayan Enterprises. VERIFIED CUSTOMER
Great service !!!
3/8/2021
Tom R. VERIFIED CUSTOMER
Chris was quite helpful; kept me informed and aware of service status and needs; and all requests were met. Thank you.
3/8/2021
Gregory H. VERIFIED CUSTOMER
As always, Pete is great.
3/8/2021
James K. VERIFIED CUSTOMER
Christopher was great!!!
3/8/2021
Mike G. VERIFIED CUSTOMER
Excellent service from Mark. He’s very customer oriented.
3/7/2021
Gary H. VERIFIED CUSTOMER
Pete is the best you have
3/7/2021
Richard R. VERIFIED CUSTOMER
The vehicle was not repaired. We just got the car this morning. We drove it and every time it reengaged from the auto shutoff the, it still lurched pretty severely. It doesn't seem like whatever they did fixed the issue.
3/7/2021
Angela K. VERIFIED CUSTOMER
When we arrived to pick up my vehicle (on a Saturday), we had to wait for the only service agent to finish with 2 other customers before we could pay out. It would be so much more efficient to have the young lady at the counter to cash the customer out instead.
3/7/2021
Rob P. VERIFIED CUSTOMER
Pete was excellent handling my service.
3/7/2021
Scott B. VERIFIED CUSTOMER
Very helpful looking up prior service to ensure proper maintenance.
3/6/2021
DAVID K. VERIFIED CUSTOMER
Excellent work, as usual.
3/6/2021
Lane W. VERIFIED CUSTOMER
Tyler did a great job communicating with me. Better than any other service advisor I have had at Grapevine Ford.
3/6/2021
Ghassan G. VERIFIED CUSTOMER
Mark Filler is an exceptional service advisor. Kept me posted on progress daily. On scale 0 - 10 : 10 being exceptional. Mark scores 10+
3/6/2021
KENT A. VERIFIED CUSTOMER
Alfredo was great!! Completely satisfied!!!
3/6/2021
NATE V. VERIFIED CUSTOMER
Alfredo was very professional and courteous
3/6/2021
NELDA H. VERIFIED CUSTOMER
Tyler was very helpful in getting me in quickly, setting me up with a loaner car, and getting my car out. Very satisfied with Tyler.