Alfredo took great care of me, please thank him again from me. He will be my go to guy in the service dept.
3/19/2021
Mark N. VERIFIED CUSTOMER
Jason provided an accurate estimate of all services, updated me along the way, and the work was done perfectly the first time. My compliments to Jason and the service technician. Please let the technician know of my satisfaction too.
Well done !!
3/19/2021
Michael S. VERIFIED CUSTOMER
We appreciate Jody & the Grapevine Ford Team!
3/19/2021
RICHARD G. VERIFIED CUSTOMER
Jason met me with courtesy, and addressed the purpose for my visit. I was in and out very quickly. Excellent service.
3/19/2021
Christopher C. VERIFIED CUSTOMER
Miguel and team were top notch!
I appreciate the quality craftsmanship, reliable communication, and the “go-beyond” customer service.
3/19/2021
MIKE D. VERIFIED CUSTOMER
Very professional and timely.
3/19/2021
Evaristo F. VERIFIED CUSTOMER
Thank you so much.
3/19/2021
Al H. VERIFIED CUSTOMER
Excellent as it has been in the past.
3/19/2021
Don H. VERIFIED CUSTOMER
Jody took care of what needed to be done good service
3/19/2021
HOMER B. VERIFIED CUSTOMER
Thank you , Mark Fuller for your professionalism.
3/19/2021
Alan P. VERIFIED CUSTOMER
Excellent service as usual. Thanks
3/19/2021
Brooks D. VERIFIED CUSTOMER
Very kind and helpful the entire way though a very stressful repair. Also maintained great communication.
3/19/2021
Jimmy H. VERIFIED CUSTOMER
Perfect communication!
3/19/2021
Jason F. VERIFIED CUSTOMER
Thank you
3/19/2021
JOE C. VERIFIED CUSTOMER
Darren always takes good care of my truck, is friendly, and keeps me up-to-date in the service process. I’d highly recommend him and Grapevine Ford!
3/18/2021
Matthew R. VERIFIED CUSTOMER
Service is good and Pete didn’t push when I said no. But I don’t love when service advisors or managers push flushes. Ford doesn’t recommend coolant or transmission flushes before 100k or 150k miles amd I’m only at 70k... Seems not only unnecessary and expensive, but I’ve only heard horror stories of doing flushes. Have owned several vehicles that never had flushes and lasted over 200k miles. If it really needs to be done and at nearly half the recommended mileage from Ford, that should fall under warranty and be done at no cost to the customer.
3/18/2021
STEPHEN J. VERIFIED CUSTOMER
Jody makes the whole process easy! Always very responsive! Thanks Jody!
3/18/2021
MARK G. VERIFIED CUSTOMER
Chris Walker should be given a raise he is fantastic
3/18/2021
JEFF H. VERIFIED CUSTOMER
Great experience with my service adviser.
3/18/2021
Stephen B. VERIFIED CUSTOMER
Pete was incredibly helpful. Many thanks for making the service trip easy.