Alex is great! Kept me informed of everything. Techs did great job too!
11/16/2018
Ellen C. VERIFIED CUSTOMER
When I got home we realized my other key fob does not work with the car anymore. Plus, we are having issues with low tire pressure codes popping up but yet after checking the actual pressure there is not a problem.
11/16/2018
Robert Stradford. VERIFIED CUSTOMER
Ms.Kristine, was very professional and was very
Kind. She made sure I was very satisfied.
11/15/2018
Angela . VERIFIED CUSTOMER
Awesome
11/15/2018
Eric B. VERIFIED CUSTOMER
I have a Stinger with staggered tires between front and rear so I’m not sure why I was charged for tire rotation.
11/15/2018
Albin Greenwood. VERIFIED CUSTOMER
Thanks again
11/15/2018
Calvin R. VERIFIED CUSTOMER
I’m. Very satisfy with the service.
11/14/2018
Patricia Kingston. VERIFIED CUSTOMER
Great service. Well done
11/14/2018
Shawana R. VERIFIED CUSTOMER
Thank you!
11/13/2018
Billy B. VERIFIED CUSTOMER
Very polite
11/13/2018
Alice B. VERIFIED CUSTOMER
Alex has always been a big help when I come in for service.
11/13/2018
Sean R. VERIFIED CUSTOMER
Always great service from these guys
11/13/2018
Steven F. VERIFIED CUSTOMER
There was damage done to my car during the wash. Kia was supposed to contact me to schedule the appointment to repair it at no cost, my fiancé was told.
11/13/2018
Kyla T. VERIFIED CUSTOMER
Friendly staff. only comment I would recommend is the wait time for oil change is long coming from the independence location I never waited more then an hour here I waited 2. Maybe it’s from the high volume with independence getting closed but I did have an appointment. Overall the job Was done and vacuuming and cleaning the car is always very helpful and thoughtful. Thank you
11/12/2018
Terri E. VERIFIED CUSTOMER
I was very happy with the service I received everyone was so nice and wanted to make sure that I was comfortable and did not need anything
11/12/2018
Cassandra A. VERIFIED CUSTOMER
She was great! Very helpful, knowledgeable and informative!
Thank you!
11/12/2018
Dominic T. VERIFIED CUSTOMER
Oscar was extremely helpful! He had me on my way very fast also. I walked away from my experience with complete satisfaction and will continue to recommend Hendrick of Concord to everyone I know!
11/12/2018
Jeremy H. VERIFIED CUSTOMER
Oscar was an outstanding service professional as he is every time I come in for my vehicle service. He always keeps me informed of the status of my vehicle and explaines everything in detail to where there are no questions at the conclusion of our business. He is the #1 service guy that I will always go back to.
11/12/2018
Billy R. VERIFIED CUSTOMER
Kristine was great very friendly and approachable. She is great with customers.