I do appreciate Alex fitting me in the schedule. But I don’t appreciate being told to go next door to get my oil change and that supposedly being the wrong place to go after I setup an appointment. I had to wait almost two hours and that just upset me because I was just doing what I was told to do when I came there.
11/23/2018
Kristin A. VERIFIED CUSTOMER
I always enjoy the experience I have at KIA. Everyone is so professional an polite. Kristine was amazing helping me get scheduled an seen for so many thing on my car. She worked her magic lol
11/23/2018
Savanah F. VERIFIED CUSTOMER
Thanks for everything..sorry you had to deal with my mom..I know she is a little tough sometimes (most of the time)
Thanks again!
11/23/2018
Brenda T. VERIFIED CUSTOMER
Oscar has been providing an amazing customer service! Thank you Oscar for always following up with me. Really brilliant customer service!
11/23/2018
Debroah Duchesne. VERIFIED CUSTOMER
Thank you for getting my car done so quickly
11/22/2018
Doris A. VERIFIED CUSTOMER
Alex is an excellent service person. He is very professional and aims to please
11/22/2018
Marian L. VERIFIED CUSTOMER
Always an excellent experience!
11/21/2018
Jason C. VERIFIED CUSTOMER
Took car in for service and was told it would be vacuumed and cleaned. Waited 2 hours only to get car that had not been vacuumed at all. Ended up having to wait additional time to get car vacuumed and it was still half done. Poor quality service
11/21/2018
Sarina R. VERIFIED CUSTOMER
I was treated very well and would recommend your service highly
thank you so much
11/20/2018
Jerome J. VERIFIED CUSTOMER
Oscar and the rest of the service team always take the very best care of me and my car!!!
11/20/2018
Desirea J. VERIFIED CUSTOMER
Oscar was AMAZING!!!!
11/20/2018
Upscale Professional. VERIFIED CUSTOMER
Completed service in a timely manner quoted the price upfront no surprises. Very professional.
Thank you
11/20/2018
Amanda H. VERIFIED CUSTOMER
Oscar was such a great help and extremely polite and informative! I have had negative experiences at another Kia dealership that is no longer open, and he went above and beyond to make sure I was kept up to date on my service and very informative about some questions I had! I will be back in the near future!
11/20/2018
Joseph E. VERIFIED CUSTOMER
Great service and working relationship was 1st class.
11/19/2018
Debroah Duchesne. VERIFIED CUSTOMER
Kristen was wonderful
11/18/2018
Kevin P. VERIFIED CUSTOMER
Oscar was professional and he communicated well. He kept me informed on what was going on with my car and he offered a rental so I won’t be inconvenienced. Oscar is a asset to the Hendrick Kia team. Because of his professor, I will return. I specifically asked for his business card so I can stay in touch with him should I need service down the road. I wish him the best. Keep up the outstanding job.
11/18/2018
Crystal M. VERIFIED CUSTOMER
Always have a great experience at Kia of Concord.
11/18/2018
Jacquie H. VERIFIED CUSTOMER
Service staff is AWESOME!!
11/17/2018
Philip C. VERIFIED CUSTOMER
Really enjoyed my service here. Oscar is the man!
This is my permanent spot for my Sorento