Beyond frustrated with Cadillac, worst customer service out of any car i have ever owned. Looking into selling my car and going to a new company, i have no clue what was done to my car, service had my car for 2 days and i have not one piece of paper that states what was looked at or checked on my vehicle, my car rides like **** and i was told numerous reason why this is so…. My worst regret in life was purchasing this vehicle.
3/28/2022
Kathryn K. VERIFIED CUSTOMER
Bonnie and the staff at Gold Coast are the best! I’m so glad I purchased my vehicle there. I’ve purchased elsewhere and the service is always the worst so I have to go elsewhere for it. Not with Gold Coast! They are the best!
3/28/2022
Not Provided. VERIFIED CUSTOMER
I am completely satisfied , with the good work . Thank you
3/27/2022
Joseph N. VERIFIED CUSTOMER
Friendly and kept me informed
3/27/2022
Irene S. VERIFIED CUSTOMER
Bonnie was very helpful and I appreciated how well she took care of my needs
3/27/2022
Richard R. VERIFIED CUSTOMER
Did what they said and estimates were right on the mark! Thanks!
3/27/2022
John S. VERIFIED CUSTOMER
Extremely professional as it was only an oil change and tire rotation but we all have been to the so called quick lube and spent 2hrs + waiting I was completed and on my way in an hour and 15 minutes.With that said and Cadillac service team behind it why go elsewhere.Thank You
3/27/2022
Bonnie H. VERIFIED CUSTOMER
The service was great..
3/27/2022
Frederick N. VERIFIED CUSTOMER
He was very helpful and pleasant employee
3/26/2022
Nancy S. VERIFIED CUSTOMER
The service was excellent. However the loaner was dirty and smelly
3/26/2022
Charles F. VERIFIED CUSTOMER
Service was promptly performed. Car was ready when promised.
3/26/2022
James M. VERIFIED CUSTOMER
Outstanding service.
3/26/2022
Rochelle S. VERIFIED CUSTOMER
Awsome service ty!
3/26/2022
Frank T. VERIFIED CUSTOMER
Very professional and courteous
3/26/2022
Katie W. VERIFIED CUSTOMER
Service is always excellent at Gold Coast Cadillac!
3/26/2022
Henry W. VERIFIED CUSTOMER
Phillip was fantastic. Very professional, courteous and is a credit to Gold Coast service department. He kept us updated on how the repair was coming along by text and phone. Well done Phillip and Gold Coast.
3/26/2022
Demetrio Z. VERIFIED CUSTOMER
Thank you again for good job. Thank you for have a very nice people
3/25/2022
William K. VERIFIED CUSTOMER
Bonnie is very efficient & knows her business. Pleasure working with her!
3/25/2022
Debra S. VERIFIED CUSTOMER
Great service! Bonnie is a pleasure to work with!!!!
3/25/2022
Ronald H. VERIFIED CUSTOMER
Great Service, thanks to Bonnie, Angela, and Juan!