When I called back, It was very hard to talk to Mr. Drew Jacobson. Later he said he was at the meeting. You don’t seem to have a mechanism to cover urgent call for your staff who cannot answer such as in the meeting. It is very uncomfortable for your customer calling from outside.
5/12/2020
Rita T. VERIFIED CUSTOMER
Disappointed that Lexus can’t count, I was ask to answer one question and you asked Two!
5/12/2020
Jeanette S. VERIFIED CUSTOMER
Quick and friendly service
5/12/2020
John F. VERIFIED CUSTOMER
Evan was great. My car looked so awesome when I picked it up.
Carwashes have been closed for so long that my car
was really dirty. So nice to have it clean again.
5/11/2020
Mark S. VERIFIED CUSTOMER
You provide great customer service.
5/11/2020
Michael R. VERIFIED CUSTOMER
I'll look for the email
5/10/2020
VALERIE T. VERIFIED CUSTOMER
kudos to rdg! keeps me updated on the status on my car and can be reached easily through text! service in south county lexus is truly hassle free.
5/10/2020
Clayton M. VERIFIED CUSTOMER
Thank you for your professionalism.
5/10/2020
Mohammed N. VERIFIED CUSTOMER
They didn't shut my car hood or not completly shut if I was going to fast would course major damage to my car hood and windshield and more I shut it and drove out of your dealer. Hazan was good but shop wasn't wiw
5/10/2020
Mark B. VERIFIED CUSTOMER
He did a great job. Very accommodating, professional and friendly. Followed through with what he said he'd do. That does not always happen in customer service .
5/10/2020
Peggy J. VERIFIED CUSTOMER
Exceptional service as always. I bought pre owned but treated like a VIP.
5/10/2020
Rulon R. VERIFIED CUSTOMER
Hassan was very gracious and informative
5/10/2020
Maureen S. VERIFIED CUSTOMER
Great service w/RGD. Thank you!!
5/9/2020
Jesse P. VERIFIED CUSTOMER
On time as promised.
5/9/2020
Donald B. VERIFIED CUSTOMER
Service was as you promise--quickly and expertly.
5/9/2020
Mary P. VERIFIED CUSTOMER
Great service and looking forward to working with you in the future. RGD did a great job