No!! I hit the wrong button. I am not trading my car!!
6/22/2021
Joyce B. VERIFIED CUSTOMER
I completed your suurvwy.
6/22/2021
Chris B. VERIFIED CUSTOMER
I was having service done at both Hyundai and Honda at the same time. The care and commitment from the Honda team outshined a Hyundai team by far. It is a night and day comparison. I was actually having the same work done at both locations, Honda was $30 cheaper and the did the work in under 30 mins. Please note that I had an appointment at both locations. Hyundai took almost 2 1/2 hours. Hyundai lacks the same customer service skills as it’s sister store next-door. This created a huge frustration for me same work, same brand, should equal the same care and commitment to there customers.
6/22/2021
Angus W. VERIFIED CUSTOMER
Cecilia did just fine—thanks!
6/18/2021
Nadia B. VERIFIED CUSTOMER
Your team provided the service that my vehicle needed today.
6/18/2021
Nola J. VERIFIED CUSTOMER
Felt very ignored by service team, they were very unorganized. This was my first time here and last time there.
6/17/2021
Jean P. VERIFIED CUSTOMER
q
6/16/2021
Michael C. VERIFIED CUSTOMER
I paid for the highest Zaktek plan and the interior was not cleaned as I would have expected. The leather seating was not cleaned as well as could have been done.
6/15/2021
Slovakia M. VERIFIED CUSTOMER
Fernando is always pleasant and he takes awesome care of me.
6/14/2021
Kathy H. VERIFIED CUSTOMER
She was great
6/13/2021
ANIBAL P. VERIFIED CUSTOMER
Happy with the service...
6/12/2021
Bianca T. VERIFIED CUSTOMER
Fernando was awesome in customer service! My appointment was easy and all the work got done to my satisfaction.
6/12/2021
Tom B. VERIFIED CUSTOMER
Always a great experience at Vandergriff Hyundai. Thank you.
6/10/2021
Lakesha O. VERIFIED CUSTOMER
I have been a consistent customer for the past 3- 4 years. I have had issues with customer service in the past but today has caused me to terminate my service with Vandergriff Hyundai. I verbalized that to the young lady and she was fine with it. Never thanked me or even try to help resolve the issue. I am not sure if there are new employees but they are really lacking customer CARE training. Thank you
6/10/2021
Ashley K. VERIFIED CUSTOMER
Mercedes was excellent and very helpful!
6/10/2021
Carolyn C. VERIFIED CUSTOMER
Good job!
I think my warranty should cover the metal portion or the entire left rearview mirror, since the colored portion or the BODY of the mirror just fell off without an accident.
I was just sitting in the parking lot.
Later, I realized it was not there. I retraced my steps and when i went back to my health appointment i had earlier, there was the cover having men pushed up to the concrete bumper in the parking spot. It was not bent, but was scratched up by the gravel.
I am nervous that it could happen again.
6/9/2021
Nhan P. VERIFIED CUSTOMER
He kept me update and went over stuff thoroughly.
6/8/2021
Clara D. VERIFIED CUSTOMER
Well done
6/8/2021
Reisha T. VERIFIED CUSTOMER
Horrible as usual , communication **** , & always lying !!!