I was very satisfied with the service provided by Giovanni Rubio. I needed to be it by 12:30pm and he made it happen!
3/28/2019
Jennifer K. VERIFIED CUSTOMER
Job well done! Thank you!!
3/28/2019
Anthony C. VERIFIED CUSTOMER
Hugo is always the best! No doubt.
3/28/2019
Efrain F. VERIFIED CUSTOMER
Very helpful people
3/27/2019
Patrick C. VERIFIED CUSTOMER
A part to my car wasnt properly put back together it was left hanging
3/27/2019
LEONEL B. VERIFIED CUSTOMER
Good job
3/27/2019
Jennifer W. VERIFIED CUSTOMER
Yes I am glad I did not get charged for the work on my car. But you're vending machine was not online for a credit card sale. It was fast service.
3/27/2019
Doris T. VERIFIED CUSTOMER
Joanna was courteous and professional. A pleasure to work with.
3/27/2019
Ronnie C. VERIFIED CUSTOMER
Gabriel was good. My problem was I had an appointment at 7am and arrived early. I scheduled an oil change and tire rotation. It took over 1 and half hours before it was comply
3/27/2019
Stephanie T. VERIFIED CUSTOMER
Excellent service
3/27/2019
Simon K. VERIFIED CUSTOMER
I’ve been going to Buena Park Honda for almost 2 years for service. I’ve been charged around $17 - $18 for engine oil change labor only (with engine oil & filter provided). But without listening to customer, who is providing previous transaction invoices, it was charged at $27 by saying whoever charged before should’ve not done it that way. When service agent is not listening to customer and blaming co-worker for previous transaction is not what I expect to see when I walk in to the dealership.
3/27/2019
John Z. VERIFIED CUSTOMER
Very knowledgeable and friendly service advisor
3/27/2019
Yoon S. VERIFIED CUSTOMER
Joannne’s help with my vehicle was awesome!
3/26/2019
Pamela C. VERIFIED CUSTOMER
Gabriel was very professional. I came on as a “walk in” so I expected to wait a long time. No, I was out within an hour as Gabriel said. The coffee and snacks were a nice addition to the wait time. I would recommend your service department to anyone. Very pleasant experience.
Thank you
Pamela C
3/26/2019
Hitoshi M. VERIFIED CUSTOMER
Take 3.5 hours or more compare with his estimate 2 hours.
3/26/2019
Marcelo M. VERIFIED CUSTOMER
Arrived to dealership service line and waited 15 minutes before anyone approached me and verified my appointment.
After confirming my truck was ready and I was given my paperwork, I waited outside. No one retrieved my vehicle until someone approached me and asked if I’ve been helped.
My car had an unpleasant odor inside that was not present when I dropped it off. I was so tired from the poor service I rolled down the windows and left the dealership.
3/26/2019
Edinbergh A. VERIFIED CUSTOMER
Tony explained everything that’s need to be done with my van.. He quickly called me when my vehicle was ready.