I had a great experience! I was in and out within 30 minutes
3/30/2019
Thonder F. VERIFIED CUSTOMER
It was a great experience having our car serviced at BP Honda. Oscar made sure we were taken care of. Everything was explained in detail. All questions were answered. All of our needs were met. All options were discussed.
For sure would recommend BP Honda to our friends and family. Here customer service is top priority
Thank you very much
3/29/2019
David L. VERIFIED CUSTOMER
Excellent
3/29/2019
Alvaro G. VERIFIED CUSTOMER
Good service
3/29/2019
Evelyn C. VERIFIED CUSTOMER
Ok will be looking for the survey. To let them know what an exceptional job Hugo Novoa did I was very happy. That is what I call excellent customer service. Thank you again.
3/29/2019
Zaili B. VERIFIED CUSTOMER
I am very satisfied with the service and the results.
3/29/2019
Barbara F. VERIFIED CUSTOMER
Joanne is wonderful. Always friendly and knowledgeable.
3/29/2019
Jonghan K. VERIFIED CUSTOMER
Great
3/29/2019
Syed K. VERIFIED CUSTOMER
Great job thanks
3/29/2019
Robert U. VERIFIED CUSTOMER
Great service, very informative and David was nice.
3/29/2019
Terrie-May A. VERIFIED CUSTOMER
Great customer service! All my questions were answered in a polite and informative way. Also, the wait time was reasonable even if they were really busy. Greatly appreciate the service.
Thank you!
3/28/2019
Frank T. VERIFIED CUSTOMER
Hugo Novosibirsk was great Answered all my questions and concerns.
3/28/2019
Rolando T. VERIFIED CUSTOMER
The discouraging aspect is the shuttle service.Maybe there should be a schedule so that the customer can plan ahead instead of getting anxious while waiting.
3/28/2019
Alex R. VERIFIED CUSTOMER
Gene was knowledgeable and entertaining great customer service
3/28/2019
Luis H. VERIFIED CUSTOMER
Giovanni did a great job providing customer service. I come from honda in cerritos where I purchased my car and where I get my service done.
I can to BP honda as a last min and was happy they had open appointments. But as far as the service that was done on my car I felt as if it was just done to get it done.
Apparently everything is good (green check marks) on my car.
When I know in the past honda has addressed the issues or issues that will need to be done in the future or next visit.
I know that my tires are wearing out.. so how is it that my tired passed with a green check mark.
Or one of my tail lights is low but they didnt mark it on there and in the past it was.
Or my wipers. They need replacement and I am aware of it but at BPH they didnt even bring it up.
I was told my filters will need to be replaced next oil chnage. But yet were still marked green. When usually its marked yellow in the past.
My car is very important to me and I worked to pay it off and keep it running great. To come to a dealership and feel like they werent honest. Does not make me feel safe or come back to BPH.
That is all.
3/28/2019
Norma D. VERIFIED CUSTOMER
Gabriel was awesome to work with
3/28/2019
Katalina W. VERIFIED CUSTOMER
Better if car wash as well
3/28/2019
Anthony F. VERIFIED CUSTOMER
Always best service for the whole team!
3/28/2019
Ashile C. VERIFIED CUSTOMER
Tony was a pleasure and definitely would want to come back to this location!