She did a great job I called Friday morning and she was able to get me in same
day for a recall.
9/8/2019
Ronald N. VERIFIED CUSTOMER
Tim is a great guy, he keeps well informed
9/8/2019
Shaw I. VERIFIED CUSTOMER
Raul took great care of the car. Very professional
9/8/2019
Marva C. VERIFIED CUSTOMER
Raul was very helpful and was able to fit me in on such short notice!
9/8/2019
Cesar C. VERIFIED CUSTOMER
Annika did such an amazing job helping me out throughout the entire process! I will definitely come back to see you guys! Thanks again for your great service!
9/8/2019
Rogelio A. VERIFIED CUSTOMER
satisfied job done by Tim Prete but the only thing i’m not happy not happy is that the mechanic who did the job on my Ford Expedition forgot to put back the lock on the air filter housing and it’s got open when i drive it back home. i hope that’s the only thing he forgot and not also the drain plug????lol
9/7/2019
Douglas M. VERIFIED CUSTOMER
Tim prete was very knowledgeable and helpful and took the time to explain things to me and I am happy with the service I received today.
9/7/2019
Darren N. VERIFIED CUSTOMER
Ismael was good enough to call me and keep me informed of the status of my vehicle. Even reminding me there was a holiday coming up so I wouldn't be expecting to hear from him until after.
9/7/2019
Patricia D. VERIFIED CUSTOMER
I am so impressed with this company,the customer service is the best. And I highly recommend your company to everyone of my relatives and friends. Thank You for everything.
9/7/2019
Richard H. VERIFIED CUSTOMER
Raul was awesome
9/7/2019
Ruben C. VERIFIED CUSTOMER
Everything was great
9/7/2019
Holly B. VERIFIED CUSTOMER
Excellent customer service from beginning to end. When I was waiting for my car after service... 2 people asked me if I had been helped and actually called for someone to bring my car. I am totally happy with everyone from check in to check out. Thank you!
9/7/2019
Angelina C. VERIFIED CUSTOMER
Excellent service
9/7/2019
Dawn B. VERIFIED CUSTOMER
Efficient and thorough
9/6/2019
Jimmy K. VERIFIED CUSTOMER
Dirty mechanic grease spot all around truck
9/6/2019
Salvador M. VERIFIED CUSTOMER
I am very happy with Raul's service when I bring my car i for service. Eight years I've been dealing with Raul.
9/6/2019
Elaine M. VERIFIED CUSTOMER
it took almost 5 hours to have an oil change. I was not informed that it will take that long.............. I could have went to work instead. not really a productive time for me. and one more thing> I went to get an oil change using the coupon that was emailed to me by ford. when I was settling the bill, the agent told me the fee was about $90 plus. I was surprised! the coupon was $54 for the works package. I am thankful, the person who helped me, honored my coupon but he said next time it will be that price. I told him, my car is small and I don't think it will require that much oil. Granted it needed a new filter, but still I think that's way too much. And that there might not be a next time for me to go back in that case. I have a Toyota, but I've been having my oil change with Ford, because of the good service and good customer service. I don't see my regular service man anymore and I guess, things have changed. The reason why I stick to ford is because of good customer service and good quality service.
9/6/2019
Raymond T. VERIFIED CUSTOMER
No I had to speak with service to get several issues resolved.