Tim, went above a beyond, he is a quality service rep.
1/19/2020
Giovanni W. VERIFIED CUSTOMER
Amazing service
1/19/2020
Dolores L. VERIFIED CUSTOMER
Pablo Janez is very pleasant and has great customer service skills.
1/18/2020
Melody F. VERIFIED CUSTOMER
Annette was wonderful to work with.
1/18/2020
Genard D. VERIFIED CUSTOMER
Great Job!
1/18/2020
Shawnie K. VERIFIED CUSTOMER
I was very impressed with the professional Courtesy of I’m a recent widow and was afraid I would be talked into things I do not need. I was not and I will be coming back to Ken Grody.
1/18/2020
Oscar S. VERIFIED CUSTOMER
My visit was not a normal service maintenance. I had an issue and Raul was attentive and quick to have the situation resolved. Raul has been coordinating the maintenance of my vehicle and has done a great job. Thank you.
1/18/2020
Dennis T. VERIFIED CUSTOMER
I think she is a professional employee. She is knowledgeable and wants to satisfy her customer. Very good experience. Thanks dennis
1/18/2020
Sharon B. VERIFIED CUSTOMER
It took 20 minutes to have my van brought up and van was covered in cat paw prints.
1/18/2020
Paul G. VERIFIED CUSTOMER
Thank you for a fine job on the girlfriends Ford flex.
1/18/2020
Kristine L. VERIFIED CUSTOMER
Ive been coming to ken grody for a few years now and I had always receive and excellent guest service. Tim is amazing and very helpful. He kept us updated throught the whole thing. He even went above and beyond to check about our warranty and any issues we have. When we receive the car it was very clean, and everything was check. I feel comfortable driving it home because I know that they always make sure my vehicle is not only good but in excellent condition. Thank you Tim and Ken Grody for always taking care of us.
1/17/2020
Francisco R. VERIFIED CUSTOMER
Great service thanks
1/17/2020
Meredith S. VERIFIED CUSTOMER
He got my car in and out in less than 4 hours
1/17/2020
Paul R. VERIFIED CUSTOMER
Raul Rodriguez was very polite and professional. Like always.
1/17/2020
Shawna C. VERIFIED CUSTOMER
Henry is an asset to the dealership. Good communication and professional. Thank you, Chris Costanza
1/17/2020
Hana L. VERIFIED CUSTOMER
Excellent customer service.
1/17/2020
Mark W. VERIFIED CUSTOMER
Tim Prete was as always very professional and helped ensure my vehicle maintenance experience went smoothly.
1/17/2020
Pamela H. VERIFIED CUSTOMER
Henry was an excellent service advisor he looks like a professional! Very articulate the way he manage the transaction definitely an asset to the company thank you as always Ken Grody Ford
1/16/2020
Timothy W. VERIFIED CUSTOMER
Annette was great!
1/16/2020
Dwight F. VERIFIED CUSTOMER
Tim Prete greeted like I'm a long lost friend!
Honest assessment right up front with how long it would take (I was a walk in, no appointment) and he hit it almost to the minute.