Exceptional in seeing my car was ready in time for my going to work on unscheduled date to work. I thank you all and especially Raul with his courteous manner and tending to my needs.
6/27/2020
Robert T. VERIFIED CUSTOMER
Even though I went for an oil change, Miguel had the car checked out thoroughly. The battery was weak and needed replacement. Saved me from being stranded. Thanks Miguel
6/27/2020
Patrick B. VERIFIED CUSTOMER
As always the Service I get from Raul at Ken Grody is 5 Stars from the initial call to the time I leave. Great service
6/27/2020
Rj S. VERIFIED CUSTOMER
Service is much better, even with all the construction going on. I hope once you reopen it continues to be top of the line with customer concerns addressed to the best to be resolved of all issues being brought to your attentions. Thank you, great job.
6/27/2020
Ana M. VERIFIED CUSTOMER
Thank you for letting us know in detail what was wrong with our tires. Professional Service and fast. Thank you.
6/27/2020
Gene F. VERIFIED CUSTOMER
Waited 35 minutes at dealer to pick up car. Lot boy could not find car and kept asking to look at paperwork . $100 labor to change cabin filters . Wow
6/26/2020
Jeannie M. VERIFIED CUSTOMER
Raul was very helpful!
6/26/2020
Nathan W. VERIFIED CUSTOMER
Always a great experience with Tim Prete. Fast, efficient and gets the job done perfect every time!
6/26/2020
Julie . VERIFIED CUSTOMER
Thank you raul you rock!!
6/26/2020
Edward H. VERIFIED CUSTOMER
Henry , our service advisor, was excellent. He had our car serviced in a reasonable amount of time and followed up by reviewing the service results. Henry even ran to the cashier for our change.
We are very pleased with our service visit.
6/26/2020
Rodney B. VERIFIED CUSTOMER
Henry was fine, it’s just nothing really got done today, I have to go back on Tuesday.
6/26/2020
Jason T. VERIFIED CUSTOMER
Raul was great at getting my vehicle in and serviced with no issues. They were actually done before the estimated time.
6/26/2020
Thomas S. VERIFIED CUSTOMER
Tim Prete is the best! Very helpful and thorough.
6/26/2020
Eric R. VERIFIED CUSTOMER
Great service!
6/26/2020
Mark K. VERIFIED CUSTOMER
Raul was friendly and informative all along the way. Even made sure my truck was done a day earlier then he said it would be.
6/26/2020
Jamie D. VERIFIED CUSTOMER
Raul was excellent! He told me in detail what was to be done and delivered. I was actually able to pick my truck that afternoon. Hats off to the technicians! I have purchased two trucks from Ken Grody Ford for my vehicles and will continue to do so. Great sales staff, great deals and superb service!
Thank you KG????
6/26/2020
Brian H. VERIFIED CUSTOMER
Great customer service
6/26/2020
William K. VERIFIED CUSTOMER
My advisor answers all my questions and takes care of my concerns.