Quick and great service, always appreciate you guys. thank you!
6/20/2020
Paul L. VERIFIED CUSTOMER
Very friendly and professional
6/20/2020
William C. VERIFIED CUSTOMER
Tim was very helpful,and professional.
6/19/2020
Jason L. VERIFIED CUSTOMER
JC worked wonders on my truck. He’s a great guy, professional and polite. He made me feel very well taken care of. Thank you.
6/19/2020
Annie D. VERIFIED CUSTOMER
Raul Rodriguez has always been absolutely wonderful to me and my family! He’s always professional, dependable, respectful, extremely knowledgeable, and so kind! Thank you Raul for always taking such excellent care of my vehicle! You are very much appreciated!
6/19/2020
Kamie H. VERIFIED CUSTOMER
Tim is so great to work with. He’s a true customer service pro. He made everything seamless. We will definitively come back for service in the future thanks to Tim.
6/19/2020
Jesse F. VERIFIED CUSTOMER
Annette is great
6/19/2020
Yvonne C. VERIFIED CUSTOMER
As always Ms Annette is the best. I was happy with my services. And was impressed with the fact I could do my zoom conference in the lobby with safety measures taken so I could take off my mask but still be careful. Am impressed with Ken Gordy services. I could have gone to Cerritos Ford but I feel like family here in Buena park. Hopefully no other issues will happen with my 2019 ford Escape. But if so I know Annette will handle them.
6/19/2020
Jose T. VERIFIED CUSTOMER
Received great service from Ismael yesterday.
Thank you so much.
6/19/2020
Gil M. VERIFIED CUSTOMER
Working with Ismael went very well he is very professional doing his job he is a people person treats you with respect keeping you in the loop about everything with your vehicle
Ismael is a very good asset for theKen Grody team
6/19/2020
Javier M. VERIFIED CUSTOMER
Annette was wonderful and attended to me quickly. She was also very informative and thorough about what got performed on my vehicle. She was amazing.
6/19/2020
Kanya S. VERIFIED CUSTOMER
Tim is the one and the only reason I give 5 stars to this survey. He goes above and beyond each and every time I drop my car off with him. He stays on top
Of the communication and I never have to worry about calling him first, he is always keeping me up to date so I never have to worry or wonder. He is an excellent and valuable asset at the Ken grody service team. Thank you Tim!!!
6/18/2020
Janay T. VERIFIED CUSTOMER
Annette was great about getting me an appointment ASAP. The whole process from booking to picking up and dropping off the car was easy. Great job with social distancing!
6/18/2020
John C. VERIFIED CUSTOMER
ms. gironta was very helpful in answering a couple of questions that i had
6/18/2020
Jose S. VERIFIED CUSTOMER
Excellent service and customer oriented. Thank u for such a wonderful experience. After many years of going to and purchasing a few vehicle from Norm Reeves Ford . I have decided to come and try you guys out. My last experience with norm reeves was not the best. And I have found a new ford home. Thank u again
6/18/2020
Janet S. VERIFIED CUSTOMER
Thank you for the service! Annette managed it perfectly and took care of us equally well. Thanks, Jan Schield
6/18/2020
Christina L. VERIFIED CUSTOMER
I really liked how Raul was very thorough about the services for my Ford Edge. He made me feel comfortable during our meeting. He ensured me my car would be serviced in a timely manner.
6/18/2020
Rebecca D. VERIFIED CUSTOMER
Thank you for quick, hassle-free service. She was knowledgeable and very professional.
6/18/2020
Charlene T. VERIFIED CUSTOMER
Tim Prete was so professional and helpful. We will definitely be coming back to Tim for service even after we purchase our current lease. Absolutely AWSOME !!