The service provided to me for my vehicle was exemplary.
8/19/2021
Aldo M. VERIFIED CUSTOMER
Miguel does a great job every time I see him. I drive roughly 45 miles one way just to service my vehicle because of Miguel. I literally have a Ford dealership 4 min from my house that should say enough about his customer service.
8/19/2021
John D. VERIFIED CUSTOMER
Henry was a great help to me in deciding what items to inspect or replace for my 40K maintenance. Very customer orientated. It made my visit to your Service Department a pleasant experience.
8/19/2021
Hermie E. VERIFIED CUSTOMER
Good service every time I come over for my car maintenance
8/19/2021
Kurt L. VERIFIED CUSTOMER
Transmission seems to work just fine now
8/19/2021
Katherine L. VERIFIED CUSTOMER
Tim is extremely helpful & efficient. His kindness keeps me coming back. Thank you Tim!
8/19/2021
Larry W. VERIFIED CUSTOMER
Annette has always been very efficient and through. She has great communication skills and makes sure the customer understands what service they need. Annette is the reason I went to Ken Goody for my service.
8/18/2021
Ronald M. VERIFIED CUSTOMER
I had to rent a car and JC said he would pay for it. I gave him the invoice but I have heard from him nor have I received the money when can I expect it?
8/18/2021
Steven K. VERIFIED CUSTOMER
Was able to explain the process and breakdown of what was being done to the vehicle
8/18/2021
Travis D. VERIFIED CUSTOMER
My service advisor, Mario, was very helpful and polite. First time at Ken Grody and he made a very good impression. Only needed a simple oil change. No upselling, no games. Very simple. Had my vehicle done before time promised. Definitely earned a repeat business return from me. I’ll stop by when my rear brake pads are done for.
8/18/2021
Gabriel V. VERIFIED CUSTOMER
Buen servicio
8/18/2021
Michael T. VERIFIED CUSTOMER
I had the pleasure of having Tim Prete as my service advisor. He communicated with me via phone and text and always kept me up to date with my vehicle. Upon receiving my F-150 after the service was complete it looked and ran like brand new. My truck was very clean and it ran really smooth. Thanks Pete and the Ken Grody Ford team!!
8/17/2021
Mercedes L. VERIFIED CUSTOMER
Thanks , It was excellent.
8/17/2021
Sandra F. VERIFIED CUSTOMER
Annette was most pleasant and helpful.
8/17/2021
Karl M. VERIFIED CUSTOMER
Raul is great. Always looks into my concerns.
8/16/2021
Paul N. VERIFIED CUSTOMER
Only thing I don’t like is that I can’t get anything other than an oil change on Saturday, for example, recalls that need to be done, tires, and navigation issues. Annette Gironta is awesome!
8/16/2021
Jesse W. VERIFIED CUSTOMER
Superb and friendly Service! I will definitely be going through Raul Rodriguez for all my service needs great job!
8/16/2021
Randy C. VERIFIED CUSTOMER
As usual, very professional!
thank you!
8/16/2021
David R. VERIFIED CUSTOMER
She was very friendly and helpful. Also, very prompt on calling us when our vehicles were done and ready to be picked up.