Annette is great! She’s always very happy and helpful. We will always ask for her to help us!
10/18/2021
Kristine D. VERIFIED CUSTOMER
Ismael was very friendly and professional and genuinely seemed to be looking out for my best interest and what my car needed to be repaired. I appreciated the quick updates and communication.
10/18/2021
Kristine D. VERIFIED CUSTOMER
Ismael was very friendly and professional and genuinely seemed to be looking out for my best interest and what my car needed to be repaired. I appreciated the quick updates and communication.
10/18/2021
Kristine D. VERIFIED CUSTOMER
Ismael was very friendly and professional and genuinely seemed to be looking out for my best interest and what my car needed to be repaired. I appreciated the quick updates and communication.
10/18/2021
Bruce Or. VERIFIED CUSTOMER
You are the best service company l have ever experienced!!!
10/18/2021
Carlos A. VERIFIED CUSTOMER
Raul went above & beyond. He was very helpful
10/18/2021
Javier M. VERIFIED CUSTOMER
Thank you for your service excellent
10/18/2021
Teresa B. VERIFIED CUSTOMER
I was pleasantly surprised with the excellent service!! I was kept updated on the status of my car. I would recommend Ken Grody to all my friends and family.
10/17/2021
Scott M. VERIFIED CUSTOMER
Raul is the ultimate professional. I have other Ford dealers closer, but Raul has proven to me, multiple times, that he understands what customer service is about so I continue to bring my truck to him. Raul is the best!
10/17/2021
Tom S. VERIFIED CUSTOMER
Annette was knowledgeable and went the extra mile to ensure my truck received top notch service. I brought my vehicle in with 3 concerns and Annette made sure all 3 issues were addressed and repaired. My vehicle was returned to me extra clean. I sincerely appreciate the updates that Annette gave to me regarding my truck. I will definitely recommend Ken Grody Ford to friends and family. I live several miles away from Ken Grody Ford. There are 3 Ford dealerships near my home. However, after experiencing horrible service at one of those dealerships, we found Ken Grody and we will drive the distance to bring our vehicles in for maintenance and repairs at Ken Grody Ford. Thank you, Annette, for the professional manner in which you took care of our vehicle.
10/17/2021
Rinaldo C. VERIFIED CUSTOMER
On time and professional
10/17/2021
Jason L. VERIFIED CUSTOMER
I am a repeat customer because Raul is a fantastic guy. I am under a fleet program with my company, and I can choose many places to get my vehicle serviced. I choose Ken Grody Ford because I have developed a great relationship with Raul over the years. He gets the problems fixed in a timely matter and is honest snd accurate with the guesstimate of completion. I always leave Ken Grody Ford satisfied and feeling safe that the work was completed correctly.
10/17/2021
Michael J. VERIFIED CUSTOMER
You guys don’t do complimentary car washes anymore?
10/17/2021
Marvin S. VERIFIED CUSTOMER
Highly recommend Ken Gordy ford they service department is amazing
10/17/2021
Shanna S. VERIFIED CUSTOMER
Raul was very courteous and honest about the time frame for fixing my car. Ended up being done much earlier than anticipated. Very appreciated.
10/16/2021
Tammy A. VERIFIED CUSTOMER
I appreciate all Tim, and the mechanics who worked with me, and my son, to getting my Ford Fusion running properly. I Thank Tim, for recognizing the situation with my car early. My would have driven the car when it was unsafe. For that, I am truly appreciative. Thank You Tim! Job well done.
10/16/2021
Charlene M. VERIFIED CUSTOMER
Great maintenance and wonderful service rep.
10/16/2021
Jeffrey H. VERIFIED CUSTOMER
Tim got me in and out very quickly, great service as always, that’s why I keep buying Ford trucks , Tim and the service department are the reason.