it took longer than expected to complete the work, but everything went well
10/21/2021
Sandra A. VERIFIED CUSTOMER
Ismael Rodriguez was very patient and explained everything to me in a manner that I can understand since I am not well versed in vehicle language. He is a great customer service agent!
10/21/2021
Craig H. VERIFIED CUSTOMER
Thank you Ismael for your continued updates and notifications…your awesome!!!!
10/21/2021
Diana M. VERIFIED CUSTOMER
? I was very happy very satisfied today when I brought my car for service. Annette you are such a delightful,respectful and approachable lady. For sure I will contact you for any service in the future.
10/21/2021
Ken H. VERIFIED CUSTOMER
After replacing the battery all of the truck settings such as the retractable running boards should have been reset
10/21/2021
Bradley B. VERIFIED CUSTOMER
Very professional and friendly service and got job done sooner than expected.
10/21/2021
Leslynn H. VERIFIED CUSTOMER
Thank heavens for Ishmael Rodriguez...I appreciate his professionalism but at the same time it was like speaking to a friend. He was very kind and patient with me. Although I had to wait for about 3 hours it was well worth my time. I'm very happy with the service I received. Thank you for the opportunity to tell you of my experience today with your great service department. Leslynn Hatcher
10/21/2021
Joan P. VERIFIED CUSTOMER
Top notched. Thanks.
10/21/2021
James O. VERIFIED CUSTOMER
Raul always try to make you feel that your car is in his hand and everything will be taken care of!
10/21/2021
Sebouh H. VERIFIED CUSTOMER
Mr. Henry Garibay knows how to treat customers in a professional way, I am completely satisfied The way he handled my situation, well done.
10/20/2021
Bobby D. VERIFIED CUSTOMER
Raul was extremely professional and was a great help to me getting my issue resolved. I appreciate his help.
10/20/2021
John F. VERIFIED CUSTOMER
Everything that they told me happened he called me 30 minutes before my truck was done I was there in 40 it was waiting for me I recommend Ken Grody to all Ford customers
10/20/2021
**** C. VERIFIED CUSTOMER
Tim always takes great care of me!
10/20/2021
Austin S. VERIFIED CUSTOMER
Thanks!
10/20/2021
Richard G. VERIFIED CUSTOMER
Tim is the best! Totally Honest, won’t use anyone but Tim
10/20/2021
Dmitriy B. VERIFIED CUSTOMER
Henry did a excellent job. He communicated the problem with my radio. Very professional and courteous. Thank you for taking good care of my car.
10/20/2021
James F. VERIFIED CUSTOMER
Raul was awesome and was very helpful. Love bringing my cars to Ken Grody
10/20/2021
Debby N. VERIFIED CUSTOMER
Tim is awesome, always gets my service done quickly and professionally
10/20/2021
John C. VERIFIED CUSTOMER
Tim is the best service guy I’ve ever dealt with in all my years.. I trust him completely and he is always on top of what’s being done on my truck.. Also, he always calls when my truck is finished. So happy!