Henry Garibay went above and beyond. He had amazing communication through out my whole experience. He was very professional and he is the main reason I trust leaving my truck with Ford.
10/24/2021
Roberto E. VERIFIED CUSTOMER
Miguel was very attentive and provided covid safe service
10/24/2021
Alejandro G. VERIFIED CUSTOMER
Very friendly and professional
10/24/2021
Ken H. VERIFIED CUSTOMER
It appears since I did not purchase a new tire inflation device that I cannot get the sensor light reset. This is probably not correct and I will be looking to see how to get this matter resolved and please feel free to contact me if you would like.
10/24/2021
Antonio G. VERIFIED CUSTOMER
Great service
10/23/2021
Kevin P. VERIFIED CUSTOMER
Got me in on short notice and processed me quickly when checking in and out. Services were exactly as explained and vehicle is performing great!
10/23/2021
Fernando M. VERIFIED CUSTOMER
Best rep of all
10/23/2021
Fe O. VERIFIED CUSTOMER
Henry the service advisor is very knowledgeable and professional. Great communication
10/23/2021
Sam K. VERIFIED CUSTOMER
Thank you Annette!
10/22/2021
William W. VERIFIED CUSTOMER
Looking forward to the survey
10/22/2021
Max B. VERIFIED CUSTOMER
Tim provided excellent customer service. He called and provided updates on vehicle status. I’m very happy with the repairs done on vehicle.
Will certainly recommend your dealership to others.
10/22/2021
Phillip P. VERIFIED CUSTOMER
First impressions matter! I called in to Ken Grody Ford to talk about having my vehicle towed in for repairs. From the get go I knew I made the right choice. This was my 1st visit to Ken Grody Ford and I was very impressed with my initial contact person, your service representative Ismael Rodriguez. I was contacted right away once my vehicle arrived to your service dept. and kept informed of the progress of my repairs. I am very happy with repairs that were performed and the whole service visit experience!
10/22/2021
Yanceli C. VERIFIED CUSTOMER
Thank you for the fast service completely blown away how fast I got my car back thank you.
10/22/2021
Ebigail G. VERIFIED CUSTOMER
Great service, very satisfied
10/22/2021
Octavio B. VERIFIED CUSTOMER
Not given estimated time for repair , no one informs you of where you may wait for vehicle, not a lot of customers service. I’ve actually had better service from Cerritos ford
10/21/2021
Jae N. VERIFIED CUSTOMER
Hi sis very nice and kind
10/21/2021
Thomas C.. VERIFIED CUSTOMER
Thank you tim for the help and service your the best
10/21/2021
Michael P. VERIFIED CUSTOMER
Tim was great as always! Great customer service!
10/21/2021
Debora G. VERIFIED CUSTOMER
Miguel has excellent customer service. Get the job done I can tell he enjoys what he does.