As always, excellent customer service and always appreciated by the attention that I receive when I take my Ford vehicles in for service.
1/12/2022
Norman R. VERIFIED CUSTOMER
Excellent service! First time at this dealer and will be back. Thank you.
1/11/2022
Janell M. VERIFIED CUSTOMER
Work was completed within expected time frame and for expected estimate. Raul kept me updated of all work and issues as they arose.
1/11/2022
Adan Q. VERIFIED CUSTOMER
Super nice AND Professional
1/11/2022
Alan R. VERIFIED CUSTOMER
Great experience.
1/11/2022
Not Provided. VERIFIED CUSTOMER
Tim is awesome, what a great asset to Ken Grody Ford. If they could only clone him a 1000 times. He truly understands customer commitment and communicates all actions with the customer in order make well educated decisions. I have been coming to Ken Grody for several years and have never been more pleased! He truly is worth what ever the cost to keep him at your dealership!
1/11/2022
Arturo P. VERIFIED CUSTOMER
Mr. Ismael was very helpful. He answered all my questions. I was very happy with his service.
1/10/2022
Samar A. VERIFIED CUSTOMER
Thank you
1/10/2022
Lorraine . VERIFIED CUSTOMER
Thank you
1/10/2022
David S. VERIFIED CUSTOMER
Ismael was awesome .
1/10/2022
Nicole P. VERIFIED CUSTOMER
Ismael communicated well and gave me detailed and honest information.
1/9/2022
Travis D. VERIFIED CUSTOMER
Annette was wonderful. I appreciate her assistance and she had a wonderful attitude. Will definitely be returning.
1/9/2022
Richard C. VERIFIED CUSTOMER
Not a problem I would be more than happy to give the best there is two on the survey. Thank you for the help today my wife and I appreciate it very much.
1/9/2022
Sandra L. VERIFIED CUSTOMER
Great customer service.
1/8/2022
Jeffrey W. VERIFIED CUSTOMER
Everything was done to my satisfaction as always
1/8/2022
Vince V. VERIFIED CUSTOMER
Tim is always so helpful and kind . I’ll keep coming back because of the great job he does.
1/8/2022
Edgar R. VERIFIED CUSTOMER
Raul was extremely professional a d a delight to deal with. He is a great representative for Ken Grody Ford.
1/8/2022
Gil M. VERIFIED CUSTOMER
Ismael is very good to work with he is very knowledgeable on how to keep my F-250 running like a top he is an excellent adviser & knows what my truck needs to stay in a top running condition
You couldn’t ask for a better team member @ Ken Grody Ford
1/8/2022
George C. VERIFIED CUSTOMER
Mario was very attentive and informative keep me up to speed constantly on what was going on with the repairs and apologized for the delay in procuring the needed components for the repair. Will definitely be seeing him in the future as my permanent service provider.
1/8/2022
Brian J. VERIFIED CUSTOMER
Tim continually exceeds my expectations. He listens to my needs and then expedites them in a very timely manner.