Great communication. The vehicle was ready on time.
1/18/2022
Joseph M. VERIFIED CUSTOMER
Feel free to contact me by voice. I work:
6AM-2PM (Day Shift) Tue-Thur,
2PM-10PM(Swing Shift) Fri-Mon,
6AM-2PM next Tue-Thur.
If you call me either before or after work, I can discuss things in detail. I am profoundly unhappy with my 2015 Explorer and the attempts to upsell me by the service dept.
1/18/2022
Fabian P. VERIFIED CUSTOMER
Great service !!
1/18/2022
Sandra C. VERIFIED CUSTOMER
Mario was very courteous & managed to have service performed promptly.
1/17/2022
Joseph P. VERIFIED CUSTOMER
Raul provided great service. We are already happy with his help
1/17/2022
Carlos A. VERIFIED CUSTOMER
Made appointment and received confirmations and when arrived is didn’t show on your system.
1/17/2022
Jeannine C. VERIFIED CUSTOMER
Raul always goes the extra mile. Very thorough, excellent service.
Thank you.
1/16/2022
Rene N. VERIFIED CUSTOMER
Goo experience
1/16/2022
Julie . VERIFIED CUSTOMER
Your very welcome ?
1/16/2022
Volodymyr S. VERIFIED CUSTOMER
Everything is excellent
1/16/2022
Kenneth S. VERIFIED CUSTOMER
Great service
1/15/2022
Pat W. VERIFIED CUSTOMER
Raul was very patient and he explained all the details very well.
1/15/2022
Thomas W. VERIFIED CUSTOMER
Tim Prete is the best. Very professional
1/15/2022
Diane C. VERIFIED CUSTOMER
I have been coming to Ken Grody for service for quite a few years and have never had a bad experience when Tim has been my service consultant.
1/15/2022
Janine T. VERIFIED CUSTOMER
Chris was awesome and the service today outweighed my expectations!
1/15/2022
Mark M. VERIFIED CUSTOMER
Mario is a joy and pleasure to deal with.
1/15/2022
Marie T. VERIFIED CUSTOMER
Excellent service
1/15/2022
Janice W. VERIFIED CUSTOMER
The tire pressure I requested was not done. My car service for a recall however when I use my back up camera it was still blue. I was wondering why it was done so quickly. Mario was professionally, however, did not follow up on technician work. I will come back for the recall again.
1/15/2022
Alfredo G. VERIFIED CUSTOMER
Very proffetional are friendly, l’m satisfied, he answer me all my questions