When I Made the appt., Chris was professional. Answered all my questions. At my appt was courteous and again very professional and friendly.
1/31/2022
Scott D. VERIFIED CUSTOMER
Tim is well knowledge gets the job done he worked with me very well on the 07 mustang and 93 crown Vic even took it and got a smog for me and I would highly recommend Recommend him to anybody going to Ken Grody Ford
1/30/2022
Christopher A. VERIFIED CUSTOMER
Annette and the rest of my new Maverick purchase have been great.
I still have a predilection for Ford trucks and hope this problem has been eradicated completely and if it's a bug that needs to be mitigated on all other ford products, can be the spark to reliability and customer satisfaction. Annette showed professionalism and true concern when I told her the Maverick showed the problem 3 miles after I drove away from KG.
1/30/2022
Rosaelena G. VERIFIED CUSTOMER
He was very attentive and provided great customer service.
1/30/2022
Anne M. VERIFIED CUSTOMER
Chris was very courteous and knowledgeable.
1/29/2022
Stephen C. VERIFIED CUSTOMER
Resolved quickly and easily.
A great team there.
1/29/2022
Ruben Oe. VERIFIED CUSTOMER
Annette was very helpful was on top off every question I had polite and courteous Thank you !!! Annette
1/29/2022
Barbara H. VERIFIED CUSTOMER
I was very happy with the prompt service and the courtesy and helpfulness of all the staff members.
1/29/2022
Craig R. VERIFIED CUSTOMER
Thanks
1/28/2022
Jennifer A. VERIFIED CUSTOMER
Tim does an amazing job in the Service Department. He communicates well and does his best to have my vehicle ready in a timely manner.
1/28/2022
Grant L. VERIFIED CUSTOMER
Mario did a great job making sure I was taken care of !
Thanks for the great service !
1/28/2022
Donnie L. VERIFIED CUSTOMER
Easy to schedule service and the job was done right. Thanks
1/28/2022
Hoang V. VERIFIED CUSTOMER
Really good ????
Thanks
1/28/2022
Genaro D. VERIFIED CUSTOMER
Great customer service!!
1/28/2022
Luis N. VERIFIED CUSTOMER
Mario was very helpful and I appreciate he took his time explaining the Process
1/27/2022
Lorenzo G. VERIFIED CUSTOMER
Tim Prete has been nothing but professional and caring while I try to get my transmission replaced on my Explorer. Seeing as how I had no warranty for the transmission, Tim was quick to call Fords customer support and see if Ford would assist in the replacement cost of the transmission. Thank you Tim!
1/27/2022
Carolina Or. VERIFIED CUSTOMER
I’ve been going to Ken Gordy for years, everyone has all been good to me. Tim has been the best, he was on top of everything. Thank you
1/27/2022
John S. VERIFIED CUSTOMER
Raul is Great !!!!
1/27/2022
John R. VERIFIED CUSTOMER
Complete satisfaction and excellent customer service from Raul Rodriguez. I appreciate his phone calls keeping me updated on the progress of my F150. Great job Raul, thanks!!
John R
1/27/2022
Norma W. VERIFIED CUSTOMER
Mario Santana, was very helpful and kept me informed about what was going on with my vehicle.