Raul makes you feel welcomed and greets you as if he has known you for years. Great customer service
12/28/2022
Blanca M. VERIFIED CUSTOMER
Thank,Raul Rodriguez work excelente for Us.
12/28/2022
Amro E. VERIFIED CUSTOMER
I’m a long time Ken Grody Ford service customer. Mario Santana offers the best customer service out of everyone I have had an experience with before. Keep up the great work, Mario!
12/28/2022
Henry G. VERIFIED CUSTOMER
Annette did a great job of seeing me right away when I showed up and having my paperwork ready. Was happy with her service and attention towards me. That is why I keep returning to this dealership.
12/28/2022
Laura G. VERIFIED CUSTOMER
As always great customer service and super attentive.
12/27/2022
Juan P. VERIFIED CUSTOMER
Raul helped us satisfactorily throughout the process of repairing the exprorer thanks
12/27/2022
Marco R. VERIFIED CUSTOMER
Raul is very professional
I’m very satisfied with his service
12/27/2022
Roberto E. VERIFIED CUSTOMER
Service tech recommended I get picked up due to long unknown wait time . Called me with my vehicle progress & told me to not forget my coupon .
12/27/2022
Karen N. VERIFIED CUSTOMER
Sorry for delay. Crazy busy. I specifically scheduked my appointment with Annette because of her past care and concern for my car. I super appreciate her. Merry Christmas and happy new year.
12/26/2022
Mike S. VERIFIED CUSTOMER
Good service as usual
12/24/2022
Geoffrey G. VERIFIED CUSTOMER
Chris Lee and Jason Yee are great. Also the gentleman who greets you in the Service Lanes. Ken Groody Ford does all my service and are the only ones that I trust my 2021 GT to service.
12/23/2022
Rick M. VERIFIED CUSTOMER
Good job all around.
12/23/2022
Shawn R. VERIFIED CUSTOMER
2nd time car has been brought in for this issue and it still not fixed.
12/23/2022
Richard W. VERIFIED CUSTOMER
Mario provides excellent service. We’ll ask for him any time we may need service.
Thank you
12/23/2022
Paul P. VERIFIED CUSTOMER
Annette was very polite and helped us out with great customer service.
12/23/2022
Lois F. VERIFIED CUSTOMER
Tim was great he even had them wash my car a second time as he was not satisfied with the first time
12/23/2022
Patricia L. VERIFIED CUSTOMER
Chris was exceptionally helpful and a pleasure to deal with. Kudos for a job well done.
12/23/2022
Thomas H. VERIFIED CUSTOMER
The service is good but the job is not done yet I’ll be back after the holidays.
So thay can complete the job.
I pick up the vehicle because. I need it for a trip
I’ll see you after 3 January 2023.
12/23/2022
Michael F. VERIFIED CUSTOMER
The team at KG is awesome JC & Austin Rock!
12/23/2022
Hector C. VERIFIED CUSTOMER
Raul is consistent in assuring quality and represents Ken Grody Ford well. Thank you for being thorough and treating people as if you were in their shoes.