Tim was great! I appreciate his kindness and the detailed explanations he provides. Seeing Tim is always a pleasure when I come in for service.
1/5/2023
Anthony . VERIFIED CUSTOMER
Only got updates when I called in every day. Was supposed to be "a few hours or next day" ended up taking 8 days with no real explanation why. Extremely frustrating experience.
1/5/2023
David L. VERIFIED CUSTOMER
Tim is always nice, courteous, and professional. Handled my check-in & departure quickly as well.
1/3/2023
Chris H. VERIFIED CUSTOMER
Tim usually takes care of me except he was on vacation.I called and spoke to Annette and she said come on in. This is the 3rd purchase for Ken Grody dealer ship. Another great experience in the service department. Thanks again Chris
1/1/2023
Matthew E. VERIFIED CUSTOMER
Great service advisor and quick service.
Would come here for service again.
12/31/2022
Mike M. VERIFIED CUSTOMER
Service was great and staff was friendly and helpful.
12/31/2022
Vindetta O. VERIFIED CUSTOMER
I love the service I receive from Ken Grody Ford.
12/30/2022
Maria C. VERIFIED CUSTOMER
Mr Raul was very professional and understanding the first day I called to scheduling my service appointment. Not knowing what type of oil change my “Dora” required. Raul actually went above and beyond on checking my Vin number, that’s when he found out there was a recall, that required extra attention. He then followed up every step of the day keeping me updated with the process! He’s truly a great advisor here at Kengrody, such a wonderful team! Thank you again
12/30/2022
Thomas S. VERIFIED CUSTOMER
Job well done. The old Ford is running well.
12/30/2022
Edmund T. VERIFIED CUSTOMER
Thank you she is the Best last minute appointment to get me in for my ford Expedition took care of me all 5 stars for Annette Gironta .
12/30/2022
Paola G. VERIFIED CUSTOMER
Great service, Mario was very courteous and explained everything thoroughly
12/30/2022
Todd K. VERIFIED CUSTOMER
Nothing to say but very happy with new place the looks it makes me feel like if the place is this nice they will take care of my truck that I bought there thank you
Ps I will buy my next truck there I’m that happy. Todd K
12/30/2022
Juan M. VERIFIED CUSTOMER
Ty chris
12/29/2022
Thomas R. VERIFIED CUSTOMER
He was very helpful in all that he did.
12/29/2022
Jessica R. VERIFIED CUSTOMER
Raul is great to work with.
Thanks
12/29/2022
Ina M. VERIFIED CUSTOMER
All was well Annette is a great employee at KGF
12/29/2022
Ivonne M. VERIFIED CUSTOMER
Mario was wonderful and very helpful. Always maintains and very professional and positive attitude.
12/29/2022
Ryan I. VERIFIED CUSTOMER
Raul is professional and very friendly. He is an asset to your company.
12/29/2022
Frank P. VERIFIED CUSTOMER
He's a great and know he knows what he doing and treat and respect he's customer help in any way he can to give them good service