Jane is above and beyond awesome. She’s on top of things. Fun to work with and a pleasure to talk too. Give her a raise!
8/24/2025
Scott R. VERIFIED CUSTOMER
Richard went above and beyond his job. He’s one of the best guys you have work in there. I definitely will come back and have him help me with the service of my vehicle sincerely, Scott R
8/24/2025
Joseph M. VERIFIED CUSTOMER
It took over 6 weeks for me to find out what was going on with my vehicle. I was never updated and I had to reach out for an update on a diagnosis at 6 weeks. When my vehicle was returned to me, the front license plate was missing. I now have to file a stolen license plate report, unless located and returned
8/23/2025
Tim M. VERIFIED CUSTOMER
I got a lot of run around on this from Mazda of Orange where I bought this truck 2 months earlier, and even the day I brought it in was a bunch of drama from Mazda. Domingo was the first person I spoke to in 4 hours that day that made me feel like my truck was going to be taken care of.
After that first day he was always communicating closely with me every step of the way. He was a very big help in a rough situation as it was progressing.
Domingo is a great asset for your company.
Tim M
8/23/2025
Ramino F. VERIFIED CUSTOMER
Carlos was very helpful and knowledgeable of what the car needs were. Happy that he is a big part of this establishment.
8/23/2025
Octavio R. VERIFIED CUSTOMER
Richard kept me informed on the status of my vehicle, finished the service in records time. Would like to have more people like him. Thank you
8/23/2025
Richard B. VERIFIED CUSTOMER
Richard was excellent from the moment he greeted us at our truck & listened fully to what needed repairing to the moment he called to say the repairs were completed & our truck would be delivered soon. I felt confident in him that he knew what needed to be done & he would follow through to see it was done.
8/23/2025
Chris B. VERIFIED CUSTOMER
Jane Neuenswander is the reason I come to Villa Ford for service... I live closer to another Ford dealership in Yorba Linda, but I always come to Villa Ford, for service, and buying vehicles because of the service Jane Neuenswander provides... she is an all star that makes me loyal to this dealership.
8/22/2025
Jergens (. VERIFIED CUSTOMER
Richard was extremely professional and knowledgeable. He was kind and courteous and helped us get out of there in a timely manner.
Richard made my service visit easy and stress-free. He was kind, helpful, and thorough—going above and beyond to make sure everything was handled smoothly. I’d happily return thanks to his excellent service!
8/22/2025
Lee D. VERIFIED CUSTOMER
He's a great representative for your company. Very helpful, polite, and communicative.
8/22/2025
Wd Klem. VERIFIED CUSTOMER
Thanks so much , always easy coming here
8/22/2025
Carlos C. VERIFIED CUSTOMER
Glen went out of his way to get my truck fixed to the highest standards
I was glad to have touched base with him all the way with getting my truck fixed !
8/22/2025
Rob D. VERIFIED CUSTOMER
Joel was great and I love the drop off at home service
8/22/2025
Denise T. VERIFIED CUSTOMER
Glen was very helpful and a pleasure to work with!