Jane in the service dept has fantastic customer service and kept me updated on my car and was so helpful. A real asset to your dealership.
3/2/2019
Corinna M. VERIFIED CUSTOMER
This dealer provides false service coupons, service coupons that were emailed to me and also posted on their website were NOT honored. I will never return to this dealership due to lack of accountability on their end. Also previously letting me drive off with corroded parts under the hood of my vehicle weeks later the vehicle stalled on me leaving me and my two year old stranded/stalled. Complete dissatisfaction with service dept. this is the second vehicle I have purchased from this dealer and these experiences with lousy false coupon will be the end of my loyalty to this dealer. I would like a call from corporate and/or a DSPM.
3/1/2019
Tom C. VERIFIED CUSTOMER
After 30 yearns of buying and servicing our family vehicles along with our fleet trucks I will never buy or have a vehicle serviced by either of your 2 dealerships here in Orange again. I will also make a point to convey this to family and friends that have bought or brought vehicles to your facility are well aware of how my experiences have been over the past few months. Thanks and good luck.
3/1/2019
Jason S. VERIFIED CUSTOMER
Jane was a pleasure to work with .
3/1/2019
Milad A. VERIFIED CUSTOMER
Thorough all around service
3/1/2019
Michael R. VERIFIED CUSTOMER
Glenn was great to work with. I also wanted to commend Carlos (adviser) who tried to assist us with getting a loaner. In addition Cynthia Franco is much more than a cashier. She is a great all-around worker!
2/28/2019
Constance L. VERIFIED CUSTOMER
Glenn went over and above the call of duty to endure my car was immediately diagnosed. He kept me abreast each step of the way, once the problem was diagnosed he assured me that the car would be repaired on the same day.
Great job Glenn, you made my day.
Constance
2/27/2019
Anthony P. VERIFIED CUSTOMER
Awesome service no complaints very happy
2/27/2019
Barbara N. VERIFIED CUSTOMER
Thank you Glenn!!
2/27/2019
Nils L. VERIFIED CUSTOMER
The service was quick. The service agent made certain that I was kept aware of the approximate time the service would be completed.
2/27/2019
Julio M. VERIFIED CUSTOMER
Very bad service. Over charged with no apology.
Truck still has issues that I took it in to service... This
dealership is not recommended for service. Will never
go here again.
2/26/2019
Mr Daniel. VERIFIED CUSTOMER
Thanks to Glen and your staff for helping us get our car in and serviced in a very timely and professional manner!
2/26/2019
Nick P. VERIFIED CUSTOMER
It was a pleasure bringing my vehicle to Villa Ford’s service department. Robert and the rest of the team there took very good care of me and the service experience was excellent. I know where to go for all my future service needs as week as vehicle purchases. Thanks, Nick P
2/25/2019
John W. VERIFIED CUSTOMER
Glen is the best service advisor I have had at Villa Ford. I will definitely ask for him again. Also, liked the special rate of $30 on the oil change and the free smoothies and pastries
2/25/2019
Mark W. VERIFIED CUSTOMER
Very helpful,
2/24/2019
Gilbert L. VERIFIED CUSTOMER
Glen was world class
2/24/2019
Kent D. VERIFIED CUSTOMER
Adding silicon oil was very expensive.
Quality & friendly cust. service were first rate.
2/23/2019
Thomas O. VERIFIED CUSTOMER
Dustin did a great job of explaining what was needed for my Ranger.