I cleared about 10 days off my work schedule to allow for any service delays, but after it was checked in,was told that I would need to leave my vehicle for 30 days, and possibly as long as 90 for Ford to assess and approve the transmission service. I can't be without my work vehicle for anywhere near that time frame. I picked it up.
10/9/2025
James W. VERIFIED CUSTOMER
Service on my vehicle went smoothly without any issues and in a timely manner
10/9/2025
Pam S. VERIFIED CUSTOMER
Rick was great! I love his attitude and customer service.
10/8/2025
Erik H. VERIFIED CUSTOMER
Good job but another issue is still is ongoing
10/8/2025
Guy P. VERIFIED CUSTOMER
Richard was outstanding
10/8/2025
Colleen A. VERIFIED CUSTOMER
He dis a great job.
10/8/2025
James Y. VERIFIED CUSTOMER
Janie is the best
10/8/2025
Reyes, Archie. VERIFIED CUSTOMER
Rick Justus was very polite and very professional. He is a big plus for your service team.
10/8/2025
Nancy S. VERIFIED CUSTOMER
Jane was very courteous and helped me with all my questions.
10/8/2025
Mario C. VERIFIED CUSTOMER
Great service
10/8/2025
John R. VERIFIED CUSTOMER
Rock solid first trip to Villa Fords service department. Thank you Domingo, Jose and John
10/7/2025
Sigifredo A. VERIFIED CUSTOMER
Awesome dude he listens and helps you out very knowledgeable
10/7/2025
All County. VERIFIED CUSTOMER
Quick turnaround, great communication.
10/6/2025
Jonathan R. VERIFIED CUSTOMER
Carlos has always been focused on service and customer satisfaction. His professionalism is a credit to your company. Given a choice I always work with Carlos. He is someone I can always count on.
10/6/2025
Joseph V. VERIFIED CUSTOMER
Was very informative very knowledgeable very friendly. Explained everything to me recommend it to anyone Domingo was top notch and made me feel right it is recommend it to anyone.
10/5/2025
Michael L. VERIFIED CUSTOMER
Excellent service
10/5/2025
Richard B. VERIFIED CUSTOMER
Glen was very good.
10/5/2025
John R. VERIFIED CUSTOMER
Villa Ford service reps always go above and beyond????????
10/5/2025
Georgina G. VERIFIED CUSTOMER
Tire rotation wasn’t performed as requested.
I suspected this happened before so I marked the tire location and that’s how I know it wasn’t done.
I hope that the oil has been changed at least.