10 out of 10. I will ask for him at future service visits.
10/5/2025
Salvador F. VERIFIED CUSTOMER
Excellent service by Carlos Ibarra!
10/5/2025
Norman E. VERIFIED CUSTOMER
Great job!
10/5/2025
Najla G. VERIFIED CUSTOMER
Bases on the service I had which was a replacement if my wiper hoses and a new back window due to defrost attachment issue was if someone walked to my car w me and we inspect it together
Carlos always goes above and beyond our expectations
10/4/2025
George P. VERIFIED CUSTOMER
Things could not have gone better.
Thanks for exceptional service
10/4/2025
Cynthia M. VERIFIED CUSTOMER
Rick was very helpful and answered all my questions!
10/4/2025
Andrew M. VERIFIED CUSTOMER
Richard was very kind and helpful.
10/4/2025
Gail L. VERIFIED CUSTOMER
Joel always is attentive and follows through on my requests.0’
10/4/2025
Linda Ann/. VERIFIED CUSTOMER
Rich was an excellent service advisor, letting us know what to expect and helping to move things along a little quicker. Your mechanic team was nothing short of amazing and need to be patted on the back, please! All in all you guys deserve an 11 out of 10 for the service and the quality that you provide. I will make sure that I respond to the Survey with that in mind.
10/4/2025
Carmen D. VERIFIED CUSTOMER
We were very satisfied with our vehicle, Joel has always given us the best of service. We have two vehicles and he is always right there and giving us the best deal he can get from Ford. We appreciate it because we are on a fixed income, but we still go to Villa Ford with our vehicles.
10/4/2025
Douglas T. VERIFIED CUSTOMER
Awesome
10/4/2025
Erin T. VERIFIED CUSTOMER
I have had less than great experiences my last few times coming in for service at the dealer. So honestly I was somewhat dreading coming in, but Jane was awesome. She took the time to explain options and didn’t try to upsell me. I finally found a service rep at villa ford that I feel I can trust.
10/4/2025
Jill K. VERIFIED CUSTOMER
Carlos is so great. Great communication, very nice, and got things done very quickly on my vehicle
10/4/2025
Aylin G. VERIFIED CUSTOMER
Richard was amazing !! Always updating me about my car and letting me know every detail, always helping me when I go in !!!
10/4/2025
Nicole I. VERIFIED CUSTOMER
Excellent! Great experience. Way better than any one at Tustin Ford.
10/4/2025
Jack M. VERIFIED CUSTOMER
Jane took care of my service in a expedited and professional manner. I was pleasantly impressed by the personal care I received. Thank you Villa Ford! It is a pleasure doing business with you.
10/3/2025
Nick M. VERIFIED CUSTOMER
The team was exceptional- thank you.
10/3/2025
Richard G. VERIFIED CUSTOMER
Mr. Sheldon was fast, efficient, and friendly. He offered the pay online and return drop off service which was great. He also explained what was needed and what would be done.
I appreciated his help.