Glenn has helped me before, and I am glad that he found out my tires were bad. He is a great service provider.
11/13/2025
Michael P. VERIFIED CUSTOMER
Is the vehicle ready for pick up?
11/12/2025
Shirley F. VERIFIED CUSTOMER
Excellent customer service throughout the entire process from door-to-door service, inspection, to timely completion.
11/12/2025
Annette C. VERIFIED CUSTOMER
Jane is the best service technician I’ve ever had!! She keeps you informed daily of the progress of your repair! I never have to call and ask. She is the reason I drive to Villa Ford for service on my vehicle!!
Annette C
11/12/2025
Ben W. VERIFIED CUSTOMER
It's difficult to leave feedback when the job is not completed.Yet, Sheldon's done a good job of communicating, but I had to call to find out that my car wasn't gonna be ready until tomorrow.But besides that , you guys seem to be on top of it.
And more than happy to leave a review when I actually get my Expedition back!
Thanks, Ben W
11/12/2025
Jose M. VERIFIED CUSTOMER
Excellent customer service and communication. I was very happy with my service.
11/12/2025
William J. VERIFIED CUSTOMER
He did a good job
11/12/2025
Andrea B. VERIFIED CUSTOMER
Longer than I expected but I didn't anticipate a new motor. Domingo was really communicative.
11/12/2025
Maurine/ Michael. VERIFIED CUSTOMER
Rick answered my questions, was knowledgeable, kind and got me on my way quickly.
11/12/2025
Jeffrey K. VERIFIED CUSTOMER
Glen is very reliable, and I felt in good hands the whole time.
11/11/2025
Jerry G. VERIFIED CUSTOMER
Shout out to Sheldon. Thanks for your courteous service. Thanks also to the porters for their hospitality. Viva Villia Ford.
11/11/2025
Lisa T. VERIFIED CUSTOMER
Sheldon was very helpful. I appreciate the great service.
11/11/2025
Waggoner M. VERIFIED CUSTOMER
Satisfied, but give more updates to the customer-even if there isn’t anything really.
11/11/2025
Melane M. VERIFIED CUSTOMER
Glen is always very helpful and friendly. He seems knowledgeable about what our car needed.
11/11/2025
Jim R. VERIFIED CUSTOMER
Domingo is the best service rep I have ever had, appreciate him.
11/11/2025
Joseph C. VERIFIED CUSTOMER
I've known Joel for a long time,I bought my truck from Ford of orange where he use to work i think.anyway he is the best of what he does.good man.
11/11/2025
Eric F. VERIFIED CUSTOMER
Excellent and thorough service provided by Glen Kotler.
11/10/2025
Kenneth S. VERIFIED CUSTOMER
Richard demonstrated great customer service. He was prompt with getting my vehicle processed for service. The work was completed ahead of schedule. Overall I would give him a 10 out of 10.
11/9/2025
Tricia S. VERIFIED CUSTOMER
Was given a quote where he said he could probably get it to just under $800 and paid $840. I also had a brake light that is also a turn signal light and out and back and was not informed of that. I have brought my car here since we moved to California, but I don’t think I will be coming back.
11/8/2025
Gary S. VERIFIED CUSTOMER
The timeframe was my only issue but I totally understand the situation. The use of a loaner car lessened the stress on me. Thanks again for the excellent customer service. All efforts were truly appreciated.