Long process but Joel was great about keeping me informed all along
8/20/2021
Lee H. VERIFIED CUSTOMER
Jane did an outstanding job right from the start. She’s a true professional.
8/20/2021
Jaime H. VERIFIED CUSTOMER
Dustin had me out of the waiting room much quicker than expected. The service was fast friendly and I even got a truck wash. Thank you!!
8/19/2021
Robert S. VERIFIED CUSTOMER
Glen is great to work with and I d recommend him to anyone
8/19/2021
James R. VERIFIED CUSTOMER
Thank you. Great job. Thanks Edgar. You kept me posted as to updates and I appreciate catching the brakes condition. One suggestion, however. As I left the shop and got on the freeway my hood popped up. Apparently it had not been secured before I left. You might want to check this on other cars. Thanks.
James Grafton Randall, Esq.
8/19/2021
Jose A. VERIFIED CUSTOMER
Great customer service and with great follow up
8/18/2021
Sabreen I. VERIFIED CUSTOMER
The staff was very nice
8/18/2021
Jon L. VERIFIED CUSTOMER
Only one or two employees wearing masks. So basically you don't care about the customers.
8/18/2021
Dean S. VERIFIED CUSTOMER
Did everything said they would do in a timely manner. That's why I come back.
8/18/2021
Byron C. VERIFIED CUSTOMER
Edgar was professional and very courteous.
8/18/2021
Eric B. VERIFIED CUSTOMER
Overall a good experience. Domingo was on top of it as always.
Lube tech left Dirty handprint on headliner around the doorframe, but Luis the valet made sure to clean it and it was returned in perfect shape.
Will not effect my decision to return for service as usual.
Thanks!
8/18/2021
Josh S. VERIFIED CUSTOMER
Dustin came to help me out when I couldn't find an associate to get me checked in. Super friendly and helpful. I'll be bringing my wife's vehicle here thanks to Dustin
8/17/2021
Kim M. VERIFIED CUSTOMER
It drove all the way back home to Beaumont like a charm. You will forever get my service.
8/17/2021
Jeanne S. VERIFIED CUSTOMER
Very efficient
8/16/2021
Marcos M. VERIFIED CUSTOMER
Edgar was very helpful and really nice guy
8/16/2021
Michael K. VERIFIED CUSTOMER
The service I got from Dustin was excellent.
8/15/2021
Russell P. VERIFIED CUSTOMER
It’s because of Carlos’s willingness to help with my wife’s Edge that we left Ken Groudy Ford and moved over to Villa Ford within a week we purchased a new vehicle. From my first phone call until I picked up our car it couldn’t have went any smoother.he is the reason we stuck around and made a deal for a new vehicle
8/15/2021
Ralph K. VERIFIED CUSTOMER
When I got to the cashier my bill was almost double because someone forgot to give me my first oil change for free. But it got fixed.