Sheldon was awesome . Very attentive and polite and understood I was in a hurry and made it happen with the oil change really fast . Thanks so much
11/11/2021
Amanda J. VERIFIED CUSTOMER
This has been the smoothest transaction ever!!! 1000 stars
11/11/2021
Jeffrey B. VERIFIED CUSTOMER
Sheldon did an excellent job. He answered all my questions/concerns and went above and beyond.
Thank you
11/11/2021
Bradley H. VERIFIED CUSTOMER
Liked Glen. Courteous and filled me in on what I needed to know.
11/11/2021
Launa T. VERIFIED CUSTOMER
When I dropped off my car I specifically said my car had just been detailed. Please do not wash or get the car wet by any means. When I picked up the car this evening someone turned on the Winchell wipers in the front and back of the vehicle leaving my car dirty and of course the windows with dirt and water on them which now is spotted. Needless to say I’m not happy.
11/11/2021
Yakov M. VERIFIED CUSTOMER
Thank you
11/11/2021
Nick L. VERIFIED CUSTOMER
Excellent service and Glen really made me feel comfortable with the process.
11/10/2021
Steve B. VERIFIED CUSTOMER
thank you for attempting to find antiquated parts for a 2000 Ford explore. The hatchback is not working and will continue to work for many more years to come, even though we couldn’t find parts, you were able to fix and repair the back hatch so that it works every time. Thank you
11/10/2021
Jillian M. VERIFIED CUSTOMER
Very nice. Very helpful. Always giving me updates
11/10/2021
Brian C. VERIFIED CUSTOMER
Edgar was very helpful and the car was done on time. Very satisfied with Villa Ford
11/10/2021
Chris B. VERIFIED CUSTOMER
Edgar did a great job for us as always. Thank you!
11/10/2021
Jennifer K. VERIFIED CUSTOMER
Sheldon is great at his costumer care. He knows the service side of the business, but he also treats customers with care. He remembered that I’m a teacher and would be unable to answer calls immediately. That’s top care. Thank you Sheldon
11/10/2021
Lori W. VERIFIED CUSTOMER
Great service and follow up
11/10/2021
Deborah M. VERIFIED CUSTOMER
The car was fully operational and only needed repair of the sunroof. It sat in the lot for ten days waiting to be fixed causing great inconvenience. We were told we would give up our place in line if we used the car.
11/9/2021
Angela L. VERIFIED CUSTOMER
Excellent customer service!! Thanks Joel!
11/9/2021
Patty /. VERIFIED CUSTOMER
Edgar was friendly, courteous, accommodating and knowledgeable. We appreciate his attention to our vehicle. He was able to complete the work on our vehicle in a timely manner. Thank you, Patty Spallone
11/8/2021
Eduardo C. VERIFIED CUSTOMER
My car was scratched during the car wash and the service manager was nowhere to be seen. I need my car’s paint job to be fix. 11/6/2021. I am very irritated by this.
11/8/2021
Allan T. VERIFIED CUSTOMER
Professional staff
11/7/2021
Nora N. VERIFIED CUSTOMER
I always get a perfect service at villa Ford. All the staff are nice and helpful especially Carols Ibarra who’s helping with my car issues every time I go there . I appreciate every effort they are providing
11/7/2021
Jaime M. VERIFIED CUSTOMER
I had to have car towed back today because motor is making a clanking sound.