My technician was great. Positive, informative and nice.
3/6/2022
Violeta O. VERIFIED CUSTOMER
El servicio fue excelente y todo el personal es muy amable Edgar me ayudó mucho con todo el proceso
3/6/2022
Francisco G. VERIFIED CUSTOMER
This was my first time at Villa Ford of orange to have my truck serviced. Domingo Naranjo did a great job. I’ll be happy to keep bringing my truck with u guys.
3/6/2022
Manuel F. VERIFIED CUSTOMER
Edgar went out of his way to resolve my issue and maintained continuous communication throughout the process. I commend Edgar for his professionalism. He is the epitome of what Ford customer service should be.
3/6/2022
Felipe G. VERIFIED CUSTOMER
Better experience in this last visit.
3/6/2022
Stacy V. VERIFIED CUSTOMER
Everything was great the only disappointment was that if I was to leave it there you guys would give me a ride home but not help me get a ride back to your shop that is a major inconvenience
3/6/2022
Greg S. VERIFIED CUSTOMER
I originally came in to have an oil change. I was told by Joel that
I needed front brakes and it wouldn’t be done until 3pm. I would have to wait because I had no ride home. To my surprise my vehicle was done at 10:30 am. Service is impeccable. Joel understood my wants and needs
3/6/2022
Carolina R. VERIFIED CUSTOMER
I had the best experience having my F150 well taking care of at Villa Ford with the professional and kind help of Glen Kotler.
3/5/2022
Donna H. VERIFIED CUSTOMER
Carlos is always thorough professional and helpful. Appreciate his customer service!
3/5/2022
Timothy K. VERIFIED CUSTOMER
All done well and on time
3/5/2022
David C. VERIFIED CUSTOMER
I was lied to that a rat chewed a part so that I couldn't use my warranty.
3/5/2022
Cynthia S. VERIFIED CUSTOMER
Great service
3/4/2022
Robert C. VERIFIED CUSTOMER
I dropped my truck off for a service and to check the transmission for hard shift to over drive. Service writer called me to tell me he had bad news. I needed a new transmission. $7,700. The tech told him I lost 3rd gear. I knew this wasn't the case as it was operating with 3rd gear when I dropped it off.
I picked up the truck the next day. All gears function properly which I recorded on my phone. In fact the shifts are normal and the radio was reset which leads me to believe he simply reset the TCM for the transmission.
Shady
3/4/2022
Mark H. VERIFIED CUSTOMER
All good
3/4/2022
Robert C. VERIFIED CUSTOMER
Glen is exceptional! He was extremely helpful during the entire process. After talking to Glen for the first time I knew I would be well taken care of and my mustang as well
3/4/2022
Thomas M. VERIFIED CUSTOMER
Couldn't be happier great service
3/4/2022
Dorothy W. VERIFIED CUSTOMER
I loved the mobile service and the guy who came was personable and very nice. He did a great job on my vehicle and I plan to use the Mobile service again as it was great not having to drive to the dealers and wait for the car!!????
3/4/2022
Luis F. VERIFIED CUSTOMER
Friendly and honest
Keep it going
Thank you
3/4/2022
Tan P. VERIFIED CUSTOMER
Excellent service
3/4/2022
Jessica C. VERIFIED CUSTOMER
Appointment was at 7:00. Waited in the lobby for 2 1/2 hours for my vehicle to be ready. Unacceptable.