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Real Reviews from VERIFIED CUSTOMERS
Carolyn H. VERIFIED CUSTOMER
He was very helpful and professional
8/6/2022
David M. VERIFIED CUSTOMER
Glenn was great, had a couple of issues but he handled it well.
8/6/2022
Henry A. VERIFIED CUSTOMER
Domingo was "right on the spot" when I arrived and took good care of me throughout the experience.
8/5/2022
Jeffrey I. VERIFIED CUSTOMER
Brought vehicle and got diagnosed quickly. Loaner car offered and accepted. Part ordered and the following week, part was installed. I appreciate the attention to my car repair situation.
8/5/2022
Patrick L. VERIFIED CUSTOMER
Joel, as always, handled this service call with excellence. Our Mustang Mach E was in for the Service Recall for the 12 voltage issue, brake update. Thanks, Villa Ford, Tustin, CA.
8/5/2022
Leighton M. VERIFIED CUSTOMER
I Always get good service from Jane.
8/5/2022
Joanne L. VERIFIED CUSTOMER
Joel is very helpful and takes good care of my car!
8/5/2022
Jonathan B. VERIFIED CUSTOMER
Good job.
8/4/2022
Paul D. VERIFIED CUSTOMER
Best service ever you guys are great thanks for taking such good care of my truck and being so professional. Thanks Paul D
8/4/2022
Lisa M. VERIFIED CUSTOMER
Thank you Domingo, I know I can count on you take care of C max and me. 10 stars!
8/3/2022
John S. VERIFIED CUSTOMER
Carlos is the right person to better your service experience.
8/3/2022
Francisco G. VERIFIED CUSTOMER
Great job.
8/2/2022
Stephen W. VERIFIED CUSTOMER
Brought bronco in for recall. Had a 7am appointment but was told by service agent that appointments didn’t matter it was first come first served. Had 2 other issues for repair but agent said they couldn’t do them unless I left car overnight. Asked for courtesy car and was told no so I just had recall done. He then checked with service person to see if parts were there and was told yes and my car would be done around noon. I called at 1 to check and he told me they didn’t have the parts and would have to come back another day. I called George who I got the car from and complained. Then your idiot service rep called me and said they miraculously got the parts needed. I will never set foot on your property again. I will purchase the full size bronco from another dealer at the end of this year. I’ve been to your service department 3 times. First time was another disaster getting the alarm system installed. The person who made the appointment forgot and sent the alarm person for an outside job. She then had someone drive my car to alarm place up the street to get it installed but they were too busy. What qualifications are your service people required to do…count to ten without using their fingers!! By the way I’m completely dissatisfied with villa ford
8/1/2022
Vince L. VERIFIED CUSTOMER
All your processes take too long.
8/1/2022
Justin A. VERIFIED CUSTOMER
Jane was a DELIGHT. She took care of me ordering my drop-in bed liner for my new Ranger (which I love). She helped me out with my service, oil change etc. and she was just the energy I needed on a Friday morning at 7am. Very genuine, super helpful, couldn't be happier. Justin A
8/1/2022
Mario R. VERIFIED CUSTOMER
Your mechanical crew left my Oil cap and my headers covered in oil and now my Block is dirty and this is a 21 Ford there’s not really a good for you guys
7/31/2022
Steve D. VERIFIED CUSTOMER
Joel is the best top notch service
7/29/2022
Robert M. VERIFIED CUSTOMER
Provided great service recommendations as expected.
7/29/2022
Scott T. VERIFIED CUSTOMER
Great job at Villa Ford.
7/28/2022
Steve S. VERIFIED CUSTOMER
Great ! Everything done as expected, good communication.
7/28/2022