Domingo was very personable and the service was faster than expected.
8/27/2022
Jose M. VERIFIED CUSTOMER
Good customer service
8/27/2022
Linda M. VERIFIED CUSTOMER
Always great service!
8/27/2022
Paula O. VERIFIED CUSTOMER
Excellent service from Carlos!
8/27/2022
Juan R. VERIFIED CUSTOMER
Oh yeah the job for truck was perfect and the service was special.Thank you.
8/27/2022
Marmion D. VERIFIED CUSTOMER
Each and every time I've serviced my vehicle I look forward to first class service. Mr.Naranjo has never failed me. Thank you Mr. Naranjo
8/27/2022
Maria R. VERIFIED CUSTOMER
Buen servicio de Victor Barron , y que mejor en mi idioma
8/26/2022
Norma /. VERIFIED CUSTOMER
No communication, no feedback
8/26/2022
Timothy K. VERIFIED CUSTOMER
Everything was great, just as I expect from a Dave Wilson operation
8/26/2022
Ronald R. VERIFIED CUSTOMER
Domingue was outstanding. Communicated the issue with the electrical short, super charger plugs ETA and was very professional. My first time at Villa and will be the only service center I use again. BTW Villa was referred to me by my BMW service writer. I’ll pay him a compliment when I see him in the future. Great team at Villa. Now keep making combustible engines.
8/26/2022
Lawrence B. VERIFIED CUSTOMER
Domingo Naranjo I have had previous experiences with him and I feel I can trust him when he tells me something. He always makes me feel comfortable and he is not trying to take advantage of me. He makes me feel important and he is concerned about my problem. When I leave my vehicle there he keeps me informed of what is going on which is very important to me.
8/26/2022
Sarah S. VERIFIED CUSTOMER
I am disappointed in the lack of communication I had about my vehicle. I called about my car and was told I would get a call back in a few minutes, but I was never called back. Also, there was no notification about pricing of the part I needed to get replaced in my car. So I was surprised by it when I came to get my car when it was ready.
8/26/2022
Carla V. VERIFIED CUSTOMER
Best customer service I have ever had at any ford dealership. I have been down valley and up to big sur and in my 10 years of owning a ford no service member has treated me with much respect and commitment as Domingo Naranjo.
8/25/2022
Linda C. VERIFIED CUSTOMER
The recall service went as smoothly as possible. Was able to avail of the drop-off service. Many thanks to Joel for being so helpful & accommodating as always!
8/25/2022
Zeydie V. VERIFIED CUSTOMER
Thank you for taking me in as a last minute walk in at almost closing time! I truly appreciate it and I will definitely be back for my next vehicle service!
8/25/2022
Stephanie D. VERIFIED CUSTOMER
I really liked how Joel kept me informed while my car was in his care.
8/25/2022
Jill D. VERIFIED CUSTOMER
Sheldon offered excellent customer service. When he had a day off he made sure I had another service manager as a point of contact. I'm very pleased.
8/25/2022
Janice M. VERIFIED CUSTOMER
Super awesome and fast service! Thank you!
8/25/2022
Tony F. VERIFIED CUSTOMER
The car still does the same thing but not often as before
8/25/2022
Jo F. VERIFIED CUSTOMER
I used Glen before and he did a good job and very thorough! Jo Ann