I always request Carlos for services and always have a good experience with him. He is incredibly kind, helpful and helps ensure my car is taken care of in a timely manner. This visit was no different - oil change and other necessary services completed in 2 hours. Very satisfied and will be coming back!
2/18/2023
Herman A. VERIFIED CUSTOMER
Okay
2/18/2023
Linda K. VERIFIED CUSTOMER
Love David and crew
2/18/2023
Andrea H. VERIFIED CUSTOMER
Glen was very informative, friendly, and supportive!
2/18/2023
Mary M. VERIFIED CUSTOMER
Carlos was extremely friendly and polite. He made sure everything I needed was taken care of in a very prompt manner. He is going to be my go to guy at Ford service from now on.
2/18/2023
Phil P. VERIFIED CUSTOMER
Glenn was great as usual!
2/18/2023
Pedro G. VERIFIED CUSTOMER
Good service
2/18/2023
Michael C. VERIFIED CUSTOMER
Everything went smooth.
Loaner was nice.
Glen, as you already know, was fantastic to deal with.
Every item was addressed,time will tell if it is a permanent fix.
2/18/2023
Lorena Z. VERIFIED CUSTOMER
Great customer service. Very attentive
2/17/2023
Erika R. VERIFIED CUSTOMER
Glenn is always my go-to guy! He's always so polite and helpful whenever I come in for any kind of services needed, and I never asked for anybody else! He's punctual, friendly, and can explain things to people that don't necessarily understand all the language behind it! He needs a promotion if it's available! Maybe just a bonus!
2/16/2023
Elvia F. VERIFIED CUSTOMER
It was until l I have left Villa Ford, after picking up my car, that I realized my car was not complimentary washed.
I was almost home in Los Angeles and too late for me to turn around.
Is this complimentary car was not offered to customers?
2/16/2023
Mario C. VERIFIED CUSTOMER
They did not hesitate to smog test thank u
2/16/2023
Brian O. VERIFIED CUSTOMER
I was extremely happy with the service Glen provided and will try to have him as my service advisor for future visits.
2/16/2023
Paul G. VERIFIED CUSTOMER
Very communicative
2/16/2023
Jorge D. VERIFIED CUSTOMER
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2/16/2023
Santa Ana. VERIFIED CUSTOMER
Joel made me feel very comfortable as he kept me informed of everything that was being done to the vehicle
2/15/2023
Guy P. VERIFIED CUSTOMER
Service was done as explained it was done quickly and I was kept informed of the progress
2/14/2023
Tim J. VERIFIED CUSTOMER
My service advisor kept me updated during the repair process! Updated me with cost update. Could not asked for a BETTER SERVICE EXPERIENCE!
2/14/2023
Theresa C. VERIFIED CUSTOMER
Sheldon is the best…I trust him with the recommendations for my vehicle and he is always communicating with me on updates while I wait for my vehicle