Victor is a pleasure to work with. He is very expedient getting our fleet the service it neefs!
8/19/2023
Kathryn W. VERIFIED CUSTOMER
Carlos was fabulous!!! Very friendly and professional and I’m extremely happy with experience there
8/18/2023
Martin I. VERIFIED CUSTOMER
Carlos was great but the technicians don’t seem to be that great. I brought my truck in for the third time for the same issue. While it was there they replaced the rear camera under warranty and now the backup lines are missing from the screen. Also the backup sensor was faulty and supposedly replaced but I still have the same issue as if nothing was done. For all I know nothing was done. The technicians service is terrible. I’ll have to bring in my truck for the fourth time. This complaint is not towards Carlos but the service technicians.
8/18/2023
Guadalupe /. VERIFIED CUSTOMER
Muy Sastifecho
8/18/2023
Javier R. VERIFIED CUSTOMER
Mobile service technicians were very knowledgeable, professional, curtious, They got the job completed in a timely manner.
8/17/2023
Kimberlee D. VERIFIED CUSTOMER
Adrie was very professional and kind and did an exact job
8/17/2023
Juan M. VERIFIED CUSTOMER
Excellent great work. No
8/17/2023
Jacobs Alfred. VERIFIED CUSTOMER
Glenn, as always, was professional, courteous and very knowledgeable. He is a credit to your organization.
8/16/2023
Patricia N. VERIFIED CUSTOMER
I was completely satisfied with the service that I received on my Ford explore. I will definitely reach out and use the mobile service again, I appreciate Villa Ford reaching out to me with the mobile service. It saved me a ton of time and encourage me to get my vehicle serviced.
8/16/2023
Tania B. VERIFIED CUSTOMER
Great service
8/16/2023
Conrad M. VERIFIED CUSTOMER
Joe did a great job thank you
8/16/2023
Mann Organization. VERIFIED CUSTOMER
Will be happy to reply n submit
8/16/2023
Suk K. VERIFIED CUSTOMER
I'm very pleased.
Thank you
8/16/2023
California Roadside. VERIFIED CUSTOMER
Terrible service i ever had in my life
8/16/2023
Janet S. VERIFIED CUSTOMER
Joel is always wonderful to work with. He is always kind and listens to all my questions and gives me great advice. You should consider him a very valuable employee. I really like the service for my car at Villa Ford.
Thank you Janet S
8/15/2023
William M. VERIFIED CUSTOMER
Domingo was awesome . Took care of the issue immediately…
Thank You. ????
8/15/2023
Gerald R. VERIFIED CUSTOMER
Your prices for oil and filter are now $107.93 total . I understand about inflation (But) we are senior citizens with (fixed income) . Just letting you know we’re us older people stand . I was looking at your Ford Escape 2003 SUV model with plug in to charge the batt on the floor but I need to run down all the options and colors first . Also looked at your mustang SUV problem is it $76,000 and only goes 250 or 312 miles before it needs charging like the rest of them on the market . I have a 2016 fusion which I bought new from Villa Ford nice car I get 45 to 48 miles per gal . 50,000 miles on it now . But no plug in like the titanium in 2016 . Let you know down the road need time to check it out on line .
Joel Angulo did a great job no problem.
8/15/2023
Kenny C. VERIFIED CUSTOMER
My car was there was there for 5 days and only got one phone call updating me on the status of my car. All other communication was initiated by me. Took almost 2 days to get a quote. When the quote did come through it was more than twice the price of all other shops I called. When I brought my car in it was making some strange sounds but I was not having any issues shifting... It was diagnosed as needing a new clutch. When I took the car off the lot the car was nearly undrivable and it was very difficult to get in/out of gear. Overall, a very poor experience that gives me no confidence in returning.
8/14/2023
Michael H. VERIFIED CUSTOMER
Glen is great to work with!
8/14/2023
Frank D. VERIFIED CUSTOMER
Victor was polite, helpful, knowledgeable and friendly. He was great!