Thank you fir the great service Rick! Thank you to the GM as well.
8/28/2024
Keith G. VERIFIED CUSTOMER
The only thing I could say it shouldn’t take 3 1/2 hours to do an oil change when I was told it was only gonna be two hours
8/28/2024
Francisco L. VERIFIED CUSTOMER
Great service and quick. It was about an hour and half
8/28/2024
Robert L. VERIFIED CUSTOMER
This is my first visit to Villa Ford, but I have bought 5 Toyota's from David Wilson and had them always maintained by David’s dealership with flawless execution and experience. This is why I chose Villa Ford for my F350. The first visit was a simple service but had several issues. My front tire center caps were not installed correctly and were wobbly, when I went to try to fully seat them I noticed the driver side was melted and severely discolored. The dealer said the technician had mistakenly placed it in a puddle of brake cleaner and would order me a new one. The wrong part was ordered causing my two additional visits because the part was not varied before calling me to return to dealer. Lastly, when I returned home I noticed oil dripping under my new F350, after crawling under to examine, it was dripping oil from oil change that dripping off oil filter, oil pan, and frame because the technician never wiped any of the oil that splashed during oil change. These were simple issues but things that never happened at David’s other dealership with over 20 years and 5 vehicles serviced. The best way to characterize it feels carelessness.
8/27/2024
Daniel P. VERIFIED CUSTOMER
Fast service while I was waiting. Truck looked clean and tidy when I got it back. Thanks for getting it in and out
8/27/2024
Jorge M. VERIFIED CUSTOMER
Excellent customer service, courteous friendly and fast!
8/27/2024
White Mechanical. VERIFIED CUSTOMER
Janie always takes good care of us!
8/26/2024
Tiffany M. VERIFIED CUSTOMER
Mingo is great. He takes care of everything from start to finish and always keeps me well informed on the process. Very responsive and friendly.
8/26/2024
Elizabeth N. VERIFIED CUSTOMER
Awesome
8/26/2024
Webster B. VERIFIED CUSTOMER
Good understanding about things does tell me what's wrong with the truck and everything I spent 1 through 20 I'd give him a 20 in good service and good person
8/26/2024
Luis B. VERIFIED CUSTOMER
Well,they supposed to do a couple more touch ups one in the rearroght sode of da bumper n I little scratched by fender n door,besides everything supoused to be covered by da extra insurance I bought from dealer when I bought the truck
8/25/2024
Hector H. VERIFIED CUSTOMER
It took 4 hours for a simple oil change. This was with an appointment.
8/25/2024
Heidi G. VERIFIED CUSTOMER
Joel me brindo un gran servicio, me ayudo a que me resolvieran muy pronto y justo a tiempo, fue agradable su trato incluyendo el servicio de raid que me brindaron, realmente si volveria a contactarlo.
8/25/2024
Kevin T. VERIFIED CUSTOMER
Can always count on Domingo and Villa Ford to keep my Expedition
In tip top shape . Came in for an AC issue was told it would be about a week to get the part, and 3 days later my Expedition was fixed and ready for pick up. Domingo kept me informed and update during the entire process.
Thanks so much.
8/25/2024
Diana P. VERIFIED CUSTOMER
Domingo was very informative, with all of my questions. Great customer service
8/25/2024
William J. VERIFIED CUSTOMER
Joe took care of all the issues with the truck, as usual. Consistently the job done right.
8/25/2024
Debbie /. VERIFIED CUSTOMER
My car was not washed and it WONT TURN ON.
8/25/2024
Bao-Thy G. VERIFIED CUSTOMER
Carlos made everything so seamless. He was kind and professional. My car was ready at the time promised! Very happy with my experience there as always.