Carlos is a top notch service manager. Words cannot express how grateful I am for him. When I call in for my car, I will only work with Carlos due to his attention to detail and care. I truly appreciate Carlos!
8/30/2024
Charisse /. VERIFIED CUSTOMER
Domingo is the best First class service from beginning to end
I can’t thank him enough
8/30/2024
Philip H. VERIFIED CUSTOMER
Everyone is friendly, engaged, and helpful. This is very rare in your industry. Congrats. Domingo is on his game. He made me feel welcomed and confident that everything will be taken care of with skill and integrity
8/30/2024
Kwang M. VERIFIED CUSTOMER
I've received the most satisfying service I've ever had at a car repair shop. They’ve been honest, kind, and professional from start to finish. I'm especially grateful to service manager Baron, and service department Domingo. Thank you guys for “make my car running again!!“ ???? haha
8/29/2024
Warren L. VERIFIED CUSTOMER
Quick and easy.
8/29/2024
Whitney B. VERIFIED CUSTOMER
Victor was quick to respond to my messages, and answered my questions either right away or after getting clarification from another mechanic, but it was all in a timely manner and I appreciated the communication. Thank you Victor!
8/29/2024
Eduardo C. VERIFIED CUSTOMER
Victor was very attentive and very helpful. He explained the process of the warranty and the steps needed to get my vehicle back up running.
8/29/2024
Jim O. VERIFIED CUSTOMER
Vic did a great job as well as the parts person
8/29/2024
Carol H. VERIFIED CUSTOMER
Excellent experience from first person to last.
Thank you
8/29/2024
Miranda, Rachel. VERIFIED CUSTOMER
The advisor Richard was a pleasure to speak with he answered all my questions and was very helpful. My only disappointment is that now I have to return again since the parts for the recall are back ordered.
8/29/2024
Heather P. VERIFIED CUSTOMER
Rick was very helpful and communicated very well
He explained things welll
8/29/2024
Kevin B. VERIFIED CUSTOMER
Labor was expensive. But service was thorough and fast, so that was good. The car is great. Thanks!
8/29/2024
Mcpeek Dodge. VERIFIED CUSTOMER
Fast and efficient and good communication
8/29/2024
Shirley G. VERIFIED CUSTOMER
He provided excellent customer service.
8/28/2024
Tona N. VERIFIED CUSTOMER
Carlos is the best!!!
I am a senior and he is always patient and kind and always explains everything. I pass two other dealership just to get to villa ford and Carlos. I make my appointments just with him. If he is out I will wait, he is that good!
8/28/2024
Mike P. VERIFIED CUSTOMER
I think Rick did a pretty decent job attending to my truck’s needs. He was polite, respectful and seemed generally concerned about the truck’s issues. However the other service personnel on scene were just salty assholes with their demeanor. Very unwelcoming as I entered the den of personal that exuded a dont bother me vibe and where they were more concerned with looking busy than greeting anyone. Simply smile and good morning go a long way. This was my experience my entire time I was in this area. Very cold and non engaging. Actually this has been the same vibe since my first visit with them in 2006.
8/28/2024
Sal E. VERIFIED CUSTOMER
Carlos is the best service advisor at Villa Ford. 10/10 would come back again