Everything was taken care of and completed in an appropriate amount of time.
9/4/2024
Marvin B. VERIFIED CUSTOMER
Outstanding service
9/4/2024
Maria R. VERIFIED CUSTOMER
Glen, greeted us very professionally and at the same time friendly. Car was done before the promised time. I love coming to villa ford service dept you guys rock .
9/4/2024
Stephen C. VERIFIED CUSTOMER
Your service was fast, but the open recall was not completed. Changing 2 wiper arms shouldn't take much time but service said I would have to leave my car. This recall has been open for my last 3 visits and I have not been called and the arms still have not been replaced.
9/4/2024
Breelon T. VERIFIED CUSTOMER
Service was fast and affordable
9/4/2024
Lisa H. VERIFIED CUSTOMER
I have received the worst customer service from Ford Dealership(s). I was in an accident in of my 2 Ford escapes in Oregon. The car was totaled. When the 2 escape made it to Oregon I took it for servicing. Tires, balanced and aligned, oil change etc., while waiting I looked at 2024 Edge and Lincoln Aviator. I needed a 2nd car. My car was ready I drove home. It didn't like the way my car was pulling. I took it back to Dealership they serviced it. When driving home I couldn't believe I was driving the same car. It was worse. I called Dealership immediately. I'm taking my car to Dave Wilson. I brought my car in today and told Joel what was going on, he gave me est of $195 just to have my car looked at. I bought Mt car from you guys. I am 4th generation Ford owner. I have never been so dissatisfied from Ford. I will not be buying a Ford in the future.
9/4/2024
Nelson F. VERIFIED CUSTOMER
I’ve been getting serviced at Villa Ford for years now and every time Joe has been there to explain in detail and line by line with progress reports. Even better now with the new coffee machine
9/4/2024
Brett R. VERIFIED CUSTOMER
Carlos was great to work with. I had to reschedule my first appt and he was very understanding/helpful. He made for an easy drop off and pick up (delivery) experience.
9/4/2024
Herman K. VERIFIED CUSTOMER
Glen is the best service representative I've had the pleasure of knowing. He is completely committed to insuring my truck was professionally serviced. He recommended all the needed services. I completely trust his knowledge and judgment. His level of interest and expertise is much appreciated. Sincerely, Herman K
9/1/2024
Brad L. VERIFIED CUSTOMER
Villa ford always provides me with great service! Ty well done!
9/1/2024
Darryl W. VERIFIED CUSTOMER
Glen was very personable and great at his job. Filled me in on all aspects of the service.
9/1/2024
Carlos I. VERIFIED CUSTOMER
Your service team is Great!!! Thank you!
9/1/2024
Richard C. VERIFIED CUSTOMER
Efficient process good communication
9/1/2024
Douglas R. VERIFIED CUSTOMER
On time with service completed on my car and the pick up and drop off service was on time
8/31/2024
William R. VERIFIED CUSTOMER
Sheldon was great. Everything went well as usual. That is why I keep coming back. I was totally satisfied.
8/31/2024
Karla V. VERIFIED CUSTOMER
Great customer service
8/31/2024
David M. VERIFIED CUSTOMER
My service writer is fantastic. I’m disappointed in the service provided. I had two new batteries installed in my truck and the cable terminals were not cleaned of corrosion nor was any anti corrosion compound placed on the new battery post or terminals.
8/31/2024
Judy M. VERIFIED CUSTOMER
All is well
8/31/2024
Wesslie C. VERIFIED CUSTOMER
Carlos is the best!
8/31/2024
Penner Partitions. VERIFIED CUSTOMER
The follow up that I received from Mr. Ibarra was very professional, the explanation of the procedure was really easy to understand, I will give 5 stars out of 5 stars