Still trying to get a replacement cover for my engine that they forgot to replace when doing repairs 6 months ago. I found a dealer with the part in stock and he gave me his card and told me to contact them about getting it to our service department. That should be hid jib not mine. The fault is on their department for not putting my car back together properly.
4/27/2024
Dorothy W. VERIFIED CUSTOMER
Great experience! Carlos was great atestimated time of work to be done and keeping me updated on progress. He is great????????
4/27/2024
Michael R. VERIFIED CUSTOMER
A late afternoon call to Carlos with an Electrical System failure and he had us bring the car in immediately. Carlos was great about keeping us informed about the situation and progress. In addition, we were so grateful to have a loaner to keep our little ones safe while our vehicle was being repaired.
As with all of our experiences with Carlos, he always delivers exceptional service!
4/27/2024
Robert C. VERIFIED CUSTOMER
As usual, Domingo is always helpful and keeps me up to date while my vehicle is being serviced.
4/27/2024
Cesar V. VERIFIED CUSTOMER
Thank you so much.
4/27/2024
William M. VERIFIED CUSTOMER
Janey went over the required repairs, they were completed in a timely manner and I got my vehicle back in two days.
4/27/2024
Mark O. VERIFIED CUSTOMER
Jose took good care of me. Quick & easy. Thanks!
4/26/2024
Chris C. VERIFIED CUSTOMER
Ever since I’ve met Sheldon he listened to my concerns regarding my vehicles, I believe he truly cares and always goes out of his way to make sure I understand the work that’s going to be performed and what I should expect. Then he stays in touch with me via text message to give me updates on the status of my vehicles, I’ve been afford owner since day one I’ve recently started using Villa Ford and I will continue to do so. The dealership I used in the past did not have a pick up and delivery service, which I find very convenient. It has consistently been prompt on time, courteous service, and on top of that they delivered my truck clean.
4/26/2024
Estela L. VERIFIED CUSTOMER
Sheldon was great
4/26/2024
Brian C. VERIFIED CUSTOMER
Thank you
4/26/2024
Clay S. VERIFIED CUSTOMER
Carlos was great. My vehicle was in and out promptly, and all costs were covered by the sales team.
4/26/2024
Andrea D. VERIFIED CUSTOMER
Domingo was super helpful and got me in and out fast appreciate all the help!
4/26/2024
Maria /. VERIFIED CUSTOMER
Very specific when it came to details, which was very appreciated as a new car owner doing service on a vehicle for the first time. Thank you all!
4/26/2024
Susan L. VERIFIED CUSTOMER
Mingo was very knowledgeable and efficient.
4/26/2024
Jo F. VERIFIED CUSTOMER
Everything good, reasonable and Victor good !
Dee you in 6 mo
4/26/2024
Charles E. VERIFIED CUSTOMER
Mr. Naranjo has been the greatest service representative that I have ever had for the vehicles I have in the last 40 years. Ever since I bought this truck in 2018, he has always talked to me and helped with my service and with the extended service. He’s just a great man!!
4/26/2024
Mendoza.Andrew (. VERIFIED CUSTOMER
Domingo was very helpful. I called for an oil change with no appointment and was in and out within 1 hr. Fast and efficient and Domingo was very nice and even replaced my battery for my key. Thank you again
4/26/2024
Thomas B. VERIFIED CUSTOMER
Professional fast service
4/25/2024
Steven G. VERIFIED CUSTOMER
We were 110% satisfied with the service and the results.
4/25/2024
Mark P. VERIFIED CUSTOMER
Carlos always takes good care of me when I come in for service on my truck , no complaints here for sure!