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Real Reviews From Verified Customers

Service Center Review Summary

5 star 470 reviews 45%
4 star 210 reviews 20%
3 star 29 reviews 3%
2 star 157 reviews 15%
1 star 168 reviews 16%
Review Us
Michelle R.
1 out of 5
9/23/2021
I was without my car for a week. I got two call from my tech during that time. To tell me the problem and to tell me my car was ready.
Manija A.
2 out of 5
9/22/2021
I wasn’t given a call on what was done. Only that it was ready for pick up. It would’ve been ideal if a service rep could’ve called and updated on what item was worked on.
Diane A.
5 out of 5
9/22/2021
Christian was great Car was ready on time everybody was very friendly
Allen W.
5 out of 5
9/22/2021
Great job on fixing my car Thanks
Robert P.
5 out of 5
9/19/2021
Excellent service from Cesar as always.
Ron K.
5 out of 5
9/19/2021
Outstanding service. Thank you Caesar.
Yaniv W.
2 out of 5
9/19/2021
Has taken the Jeep 4 times for the same issue. Nothing has been done and no ow you guys blame the gas stations I go.
Camerina G.
5 out of 5
9/18/2021
Wonderful customer service,
Nieville S.
4 out of 5
9/18/2021
My Service Personnel Jamie was very accurate and Helpful at all times she took her time to keep me informed with the situation of my car every step of the repair process. Her service was 100 percent and the work done on my car was perfect and Accurate. Thank you Jamie thank you Scott Robbinson. Jamie is An Asset trust me.
Marie P.
5 out of 5
9/18/2021
He was very helpful, polite, and friendly
Jeff D.
5 out of 5
9/17/2021
Everything went really good.Chris very nice
Micah B.
1 out of 5
9/17/2021
My truck has new scratches and the service took 3 weeks to complete.
Christopher H.
1 out of 5
9/16/2021
Was not called about my car being completed. Had to call multiple days to find out the status of my car. Then found out it was ready a day before I picked it up. Also keep bringing my car in for the same concern and also get the same “result” of unable to duplicate concern. Going to have to find another dealership who will address my concerns.
Jeni M.
4 out of 5
9/16/2021
This is more for Brian Moore! My Jeep has had a problem since I bought it and due to COVID we finally got it fixed and then BOOM it happened again. So frustrating for a new car. He took control, kept me in the loop and took care of the problem and me! I cannot thank him enough for not only fixing my new car but being attentive and understanding with my frustration. Christian helped him get this done. Thanks so much!
Rosie J.
1 out of 5
9/15/2021
I do not believe my car was fixed due to my lights still on from my service shifter and my car start the same. Very disappointed.
Kyle P.
1 out of 5
9/15/2021
Parts were broken when car was picked up. Haven’t received call back yet.
Melody P.
5 out of 5
9/15/2021
Quality work!!
Not Provided.
1 out of 5
9/14/2021
It takes weeks to get an appointment to fix a warranty item, then when you bring it in it takes 30 or 40 minutes to get checked in. The system is way too slow.
Robert G.
4 out of 5
9/14/2021
Always a pleasure having Cesar assist me when bringing in my Durango for services.
Tarried H.
5 out of 5
9/12/2021
The service on my car was done before the expected time. The service people were very professional and friendly.

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